The Best Computer Repair Experts in Auckland
Our list of trusted and affordable Auckland computer repair experts gets your home or business computer back online with minimal hassle.
Updated 22 October 2024
Summary:
Our Auckland Computer Repairs guide covers:
Summary:
- In this guide, we outline what’s important when looking for a computer repair professional.
- Unlike plumbers or locksmiths, few work 24/7, but most do offer seven day a week assistance.
Our Auckland Computer Repairs guide covers:
MoneyHub's Top Trusted Auckland Computer Repairer
- Our research highlighted one leading computer repairers who deliver results for their clients.
- We suggest contacting Aklwide Computer Services - a computer repairer with proven reviews and who has delivered outstanding results to Auckland residents just like you. You can phone them 24/7 on 0800 020 000.
- Contacting a computer repairer by phone is the best way to kick things off - you can explain your plans and hear how you can get the results you want.
What do computer repair professionals offer?
Services usually include:
Services usually include:
- Computer Upgrades - installing more memory or a faster processor can be economic in certain instances
- Computer and Laptop Repairs - solving repeating issues like crashes and slow loading are some of the typical services
- Malware Removal - viruses live all over the internet and can easily infect the most careful of users
- Data Recovery - backup is always the smartest preventive, but computer repair professionals can assist with recovering data from a problematic computer.
How Much Does Computer Repair Cost?
The average price per hour in Auckland for computer repairs ranges between $80 to around $150. If the repairing expert offers a mobile service, the hourly fee should have travel time included so that you only pay for the technical time.
Know this first - repair costs vs benefits
Need a computer repair professional? Our list of trusted Auckland-based experts has you covered.
Know this first - repair costs vs benefits
- Computer problems are often hardware-related. Before going ahead with repairs, consider the age of your computer. While we don't advocate the growth of e-waste, fixing or replacing is an economic decision.
- In many instances, most laptops or desktops over two years old probably aren’t worth more than $250 to $400. Spending $200+ on a repair may not be economical, especially if you’d likely upgrade in another year.
- In such cases, it can be worthwhile to cut your losses and buy a new computer.
Need a computer repair professional? Our list of trusted Auckland-based experts has you covered.
How does a computer repair technician charge me?
A bill from a computer repairer is usually made up of a number of factors:
Computer problem fixed itself? You will still need to pay.
- Labour charge - this is a set rate, exclusive of GST, which (as stated above) is often between $80 and $150 per hour. There will usually be a minimum first-hour charge.
- Computer components - if the technician diagnoses the need for something to be replaced, this will be charged on top of the hourly fee. There may be a markup as well.
- GST - the total of 1 and 2 will be added, and GST (15%) charged on the total.
Computer problem fixed itself? You will still need to pay.
- If you call a computer repairer and they accept the job, you have committed to the service.
- If the computer problem resolves itself before the repair expert arrives at your property, you will still need to pay for the first hour, or whatever the minimum time charged as outlined in their terms of trade.
Want to speed up a slow computer? Try our proven DIY method
- Open the Task Manager (do this with a right-click on your taskbar before selecting the “Task Manager” option, or press Ctrl+Shift+Escape to open it. Once done, click the “CPU,” “Memory,” and “Disk” headers to sort the list by the applications using the most resources. If any application is using too many resources, you might want to close it normally — if you can’t, select it here and click “End Task” to force it to close.
- Finally, disable startup programs by typing ‘startup’ into Windows. You can then see which apps have ‘high impact’, and consider marking those ‘off’ to speed up your computer.
MoneyHub's Top Trusted Auckland Computer Repairer
- Our research highlighted one leading computer repairers who deliver results for their clients.
- We suggest contacting Aklwide Computer Services - a computer repairer with proven reviews and who has delivered outstanding results to Auckland residents just like you. You can phone them 24/7 on 0800 020 000.
- Contacting a computer repairer by phone is the best way to kick things off - you can explain your plans and hear how you can get the results you want.
​
The Best Auckland Computer Companies Available Right Now
Our list below, which is no particular order, covers Central, East, West, North and South Auckland. We have selected these computer repair and technical experts based on their history of longstanding service within Auckland, location and data extracted from internet reviews on Google Business, Facebook, TradeMe Services and others.
Aklwide Computer Services
Base: Mobile only
Hours: 24/7
Google Review rating: 5.0/5
Website: Aklwide Computer Services
Facebook Page: Aklwide Computer Services
Email address: [email protected]
Phone: 0800 020 000
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: 24/7
Google Review rating: 5.0/5
Website: Aklwide Computer Services
Facebook Page: Aklwide Computer Services
Email address: [email protected]
Phone: 0800 020 000
Customer Feedback:
- Quick repair service
- Efficient and cost-effective
- An honest and trustworthy technician
- Delivers within the time frame
Pros:
- Provides helpful advice and explanations on how to prevent the same issue moving forward
- Offers 24/7 service for all technical problems with computers, laptops, iPads, iPhones and MAC
Cons:
- None
Important Must-know Facts and Services:
- Aklwide Computer Services is a desktop, laptop and MacBook computer repair specialist servicing the Auckland region.
- Helps with Wifi internet coverage and configuration issues including printer setup and relevant issues
- No power and loose power repair for Mac and Laptop motherboards
- Servicing devices with no display, no bootable device, blue screen
- Deals with charging problems, WIFI issues, and port issues such as HDMI and Type-C port
- Resolves cracked screens, broken or loose hinges, can’t close laptop screen problems, slow computer and power issues.
- Offers virus removal and data recovery
- Onsite service, pickup, and drop-off options are available
- Guaranteed professional service at all times
Mobile PC Doctor
Base: Avondale, Auckland
Hours: Mon to Fri 8 am – 7 pm, Sat 9 am – 5 pm
Google Review rating: 4.8/5
Website: Mobile PC Doctor
Facebook Page: Mobile PC Doctor
Email address: [email protected]
Phone: 0800 002 007
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 8 am – 7 pm, Sat 9 am – 5 pm
Google Review rating: 4.8/5
Website: Mobile PC Doctor
Facebook Page: Mobile PC Doctor
Email address: [email protected]
Phone: 0800 002 007
Customer Feedback:
- Makes the process easy and efficient
- Checks if everything is okay before leaving
- Confident in what they do
- Excellent workmanship and reliable technicians
Pros:
- Provides affordable rates while ensuring quality results
- Has a mobile service that provides services anywhere in the Auckland region
Cons:
- None
Important Must-know Facts and Services:
- Mobile PC Doctor is an Auckland repair service company that started in 2008
- Offers computer repairs which have advanced to the cloud and IT services as time progress
- Capable of providing remote computer support for faster service
- Provides service for workshop repair, PC maintenance plans, cloud services, remote IT support, data recovery and Apple MAC repair
Clean Green Computer Company
Base: Devonport, Auckland
Hours: Mon to Fri 8:30 am – 5 pm, Sat 10 am – 12:30 pm
Google Review rating: 4.9/5
Website: Clean Green Computer Company
Facebook Page: Clean Green Computer Company
Email address: [email protected]
Phone: 021 622 815
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 8:30 am – 5 pm, Sat 10 am – 12:30 pm
Google Review rating: 4.9/5
Website: Clean Green Computer Company
Facebook Page: Clean Green Computer Company
Email address: [email protected]
Phone: 021 622 815
Customer Feedback:
- Excellent customer service
- Very affordable rates
- Easy to deal with
- Quick turn around time
- Able to explain what needs to be done to the computer
Pros:
- Guarantees to provide no payment for items that they cannot fix
Cons:
- None
Important Must-know Facts and Services:
- Clean Green Computer Company takes pride in being an award-winning computer repair and data recovery service provider in Auckland
- They started the business in 2008, and since then, they have focused on the repair and refurbishment of computers as well as Apple devices
- Offers refurbishments, Apple iPad, iPhone and MacBook repairs
- Fixes network and streaming problems
- Provides service for data recovery and upgrades
James IT Solution
Base: Dannemora, Auckland
Hours: Mon to Fri 8 am – 6 pm, Sat 9 am – 5 pm
Google Review rating: 5.0/5
Website: James IT Solution
Facebook Page: James IT Solution
Email address: [email protected]
Phone: 0800 266 349
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 8 am – 6 pm, Sat 9 am – 5 pm
Google Review rating: 5.0/5
Website: James IT Solution
Facebook Page: James IT Solution
Email address: [email protected]
Phone: 0800 266 349
Customer Feedback:
- Trustworthy and friendly repairer
- Comes on the agreed time
- Reasonable rates
- Fast turn around
Pros:
- Provides easy to follow instructions
Cons:
- None
Important Must-know Facts and Services:
- James IT Solution provides IT support and business services throughout the Auckland region
- Known for having low service rates as compared to other repairers
- Caters to both small and medium businesses requiring IT solutions but also provides the same excellent service to the home user
- Offers services for battery replacement, lagging computer, complex drive repair, data recovery, upgrades, application support, networking issues and spare parts
PC Works NZ
Base: Somerville, Auckland
Hours: Mon to Fri 9 am – 5 pm
Google Review rating: 5.0/5
Website: PC Works NZ
Facebook Page: None
Email address: Not specified
Phone: 0800 47 29 67
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 9 am – 5 pm
Google Review rating: 5.0/5
Website: PC Works NZ
Facebook Page: None
Email address: Not specified
Phone: 0800 47 29 67
Customer Feedback:
- Sorts the PC problem quickly and effectively
- Sticks closely to the price quoted
- Timely communication with the client
- Goes the extra mile to help
- Does not push any unnecessary works
Pros:
- Can be flexible if the client needs to pick up or drop off a computer outside regular business hours
Cons:
- None
Important Must-know Facts and Services:
- PC Works NZ is a locally owned and operated computer repair company servicing the greater Auckland area
- This independent company has been in the industry for more than 15 years now and is solid in providing the best fix for electronics, including Apple, Android and Windows devices
- Offers remote support, computer repairs, internal laptop repair, laptop screen replacement, virus removal, etc.
Electus Computers Ltd
Base: Manurewa, Auckland
Hours: Mon to Fri 10 am - 4 pm
Google Review rating: 4.7/5
Website: Electus Computers Ltd
Facebook Page: Electus Computers Ltd
Email address: [email protected]
Phone: 09 266 5152
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 10 am - 4 pm
Google Review rating: 4.7/5
Website: Electus Computers Ltd
Facebook Page: Electus Computers Ltd
Email address: [email protected]
Phone: 09 266 5152
Customer Feedback:
- Provides a straightforward explanation of the problem
- Delivers on time and without hassle
- Knowledgeable repairers
Pros:
- Provides good price range and is easy to deal with
Cons:
- None
Important Must-know Facts and Services:
- Electus Computers Ltd started in the industry in 2011, providing professional and complete IT, mobile, & digital solutions to home users and light businesses
- Sells electronic devices, including phones and computers
- Fixes slow-running computers and laptop overheating issues
- Removes virus and spyware
- Replaces laptop screen
TechExpert
Base: New Lynn, Auckland
Hours: Mon to Sun 9 am – 5 pm
Google Review rating: 4.5/5
Website: TechExpert
Facebook Page: TechExpert
Email address: [email protected]
Phone: 09 218 9622
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Sun 9 am – 5 pm
Google Review rating: 4.5/5
Website: TechExpert
Facebook Page: TechExpert
Email address: [email protected]
Phone: 09 218 9622
Customer Feedback:
- Friendly repairer and always willing to help
- Quick to repair with attention to detail
- Expert knowledge of computers
- Affordable pricing
Pros:
- Provides professional tech advice for the device
Cons:
- Usually booked and busy
Important Must-know Facts and Services:
- Techexpert aims to provide the best and cheap iPhone Repair in New Lynn
- Specialises in iPhone Screen Repair, iPhone Battery Repair, iPhone Display Repair, iPhone Audio Repair, iPhone Water Damage, iPhone Camera Damage. Laptop Repair, TV Repair and iPad Repair
- Offers computer repairs and other electronics
Geeks on Wheels
Base: Mobile only
Hours: Mon to Fri 8 am – 8 pm, Sat 8:30 am – 4 pm
Google Review rating: 4.9/5
Website: Geeks on Wheels
Facebook Page: Geeks on Wheels
Email address: [email protected]
Phone: 0800 424 335
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 8 am – 8 pm, Sat 8:30 am – 4 pm
Google Review rating: 4.9/5
Website: Geeks on Wheels
Facebook Page: Geeks on Wheels
Email address: [email protected]
Phone: 0800 424 335
Customer Feedback:
- Knowledgeable and helpful staff who explains how stuff works
- Polite, patient and friendly technicians
- Arrives on time, complete with the necessary equipment
- Efficient service and excellent fix
- Tests everything before leaving
Pros:
- Trustworthy repairers
Cons:
- None
Important Must-know Facts and Services:
- Geeks on Wheels is a mobile computer and cellphone repair company that caters for Windows, Apple, Android devices and others
- Caters computer and laptop repairs, internet ad WiFi fix, file recovery, set-up, installation, and upgrades
Computer Repair Specialists
Base: Henderson, Auckland
Hours: Mon to Fri 9 am – 6 pm, Sat 9 am – 2 pm
Google Review rating: 5.0/5
Website: Computer Repair Specialists
Facebook Page: Computer Repair Specialists
Email address: [email protected]
Phone: 09 835 1227
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: Mon to Fri 9 am – 6 pm, Sat 9 am – 2 pm
Google Review rating: 5.0/5
Website: Computer Repair Specialists
Facebook Page: Computer Repair Specialists
Email address: [email protected]
Phone: 09 835 1227
Customer Feedback:
- Solves problem very efficiently
- Professional services with great attention to detail
- Good client communication
- Quick to find a solution to the computer problem
Pros:
- Ensures quality service with competitive pricing
Cons:
- None
Important Must-know Facts and Services:
- Computer Repair Specialists is a New Zealand owned and operated computer repair specialist with more than 12 years of experience in the IT and computer repair industry
- Have trained technicians dedicated to providing effective IT support service, performance upgrades and computer repairs to all home users and businesses
- Offers service for virus removal, data recovery, computer support, business IT, computer upgrades and laptop screen repairs
GBC Manukau
Base: Manukau City Centre
Hours: 24/7
Google Review rating: 4.9/5
Website: GBC Manukau
Facebook Page: GBC Manukau
Email address: i[email protected]
Phone: 092639597
Customer Feedback:
Pros:
Cons:
Important Must-know Facts and Services:
Hours: 24/7
Google Review rating: 4.9/5
Website: GBC Manukau
Facebook Page: GBC Manukau
Email address: i[email protected]
Phone: 092639597
Customer Feedback:
- Provides good pricing range with efficient service
- Assists customers to resolve computer concerns
- Works professionally and friendly
Pros:
- Excellent value for money and work is fully guaranteed
- Offer senior citizens and students discounts for all repairs
Cons:
- None
Important Must-know Facts and Services:
- GBC Manukau assist clients around Auckland with all their Commercial and Residential IT needs
- Designs professional and affordable websites for your existing or startup business
- Specialises in all Apple iMac, mac book pro, mac pro, windows desktop and laptop computers
- Offers a flexible plan for refurbished computers, computers on lease for business or even rent for personal use
- Replaces laptop LCD and LED screens same day
MoneyHub's Top Trusted Auckland Computer Repairer
- Our research highlighted one leading computer repairers who deliver results for their clients.
- We suggest contacting Aklwide Computer Services - a computer repairer with proven reviews and who has delivered outstanding results to Auckland residents just like you. You can phone them 24/7 on 0800 020 000.
- Contacting a computer repairer by phone is the best way to kick things off - you can explain your plans and hear how you can get the results you want.
​
Common Computer Problems, and Tips to Solve Them
If you're frustrated with your computer, DIY fixes can extend its life or restore its functionality. The list below suggestions solutions for common computer problems that arise every day within Auckland homes and businesses.
1. The computer won’t turn on - there are numerous reasons as to why this happens, and checking your power source is the first step. Beyond that, a computer repair expert will examine the computer’s components to diagnose the cause of the problem.
2. Slow internet – this is caused by either your internet provider or your internet hardware. Reset the fibre or broadband modem first, and if no luck, call your internet provider. If they can't solve, it's likely to be a hardware issue.
3. Suspicion of malware, viruses and/or adware - these nasties are picked up by computers when they browse the internet, and can slow down your apps considerably. To find out if your computer is affected, install a free antivirus to detect what’s living on your computer. You can then delete anything that flagged as being unusual. You can then schedule your antivirus to check your computer every week, month, or whatever schedule you like.
4. Windows update problems - Windows errors are common, but also easily fixed. Check out the official Microsoft Windows update assistant if you need to take action.
5. Noisy hard drive - Hard drives don’t usually make a sound, but anything like clicking, grinding or squealing suggestions a failing hard drive. Whatever the status, it’s a good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively.
6. Fan not working - Fans only work when the computer’s CPU is hot, but if you can feel a lot of heat and no fan sound, then the fan could be stuck or broken. In this case, a computer repair professional can diagnose and fix the problem.
7. Printer won’t print - This can be due to many reasons, so the best approach is to turn off and restart the printer. Because printers and software are intuitive, any further issues should be diagnosed by your operating system.
8. Computer freezes - This is common for old and/or overloaded computers. It’s due to a lack of resources, specifically memory. The best thing to do is to shut down applications you don’t use daily. You can close files you’re not working on to speed up your computer. Lastly, uninstalling software you don’t need will free up space.
Top Tip - Back up data (even if your computer is new)
It’s a VERY good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively. These apps run automatically, meaning you can save your files and, should disaster strike, easily access them on the cloud. Many people don't backup their computers, but we don't any reason to take the risk.
1. The computer won’t turn on - there are numerous reasons as to why this happens, and checking your power source is the first step. Beyond that, a computer repair expert will examine the computer’s components to diagnose the cause of the problem.
2. Slow internet – this is caused by either your internet provider or your internet hardware. Reset the fibre or broadband modem first, and if no luck, call your internet provider. If they can't solve, it's likely to be a hardware issue.
3. Suspicion of malware, viruses and/or adware - these nasties are picked up by computers when they browse the internet, and can slow down your apps considerably. To find out if your computer is affected, install a free antivirus to detect what’s living on your computer. You can then delete anything that flagged as being unusual. You can then schedule your antivirus to check your computer every week, month, or whatever schedule you like.
4. Windows update problems - Windows errors are common, but also easily fixed. Check out the official Microsoft Windows update assistant if you need to take action.
5. Noisy hard drive - Hard drives don’t usually make a sound, but anything like clicking, grinding or squealing suggestions a failing hard drive. Whatever the status, it’s a good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively.
6. Fan not working - Fans only work when the computer’s CPU is hot, but if you can feel a lot of heat and no fan sound, then the fan could be stuck or broken. In this case, a computer repair professional can diagnose and fix the problem.
7. Printer won’t print - This can be due to many reasons, so the best approach is to turn off and restart the printer. Because printers and software are intuitive, any further issues should be diagnosed by your operating system.
8. Computer freezes - This is common for old and/or overloaded computers. It’s due to a lack of resources, specifically memory. The best thing to do is to shut down applications you don’t use daily. You can close files you’re not working on to speed up your computer. Lastly, uninstalling software you don’t need will free up space.
Top Tip - Back up data (even if your computer is new)
It’s a VERY good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively. These apps run automatically, meaning you can save your files and, should disaster strike, easily access them on the cloud. Many people don't backup their computers, but we don't any reason to take the risk.
​
Computer Repair Warranty and Guarantees Explained
In New Zealand, computer repair services typically offer certain warranties and guarantees to their customers. These often include:
Know This: Before proceeding, ask your chosen repair service about their specific warranties and guarantees. It's important to know what kind of protections you have should anything go wrong.
Remember that warranties typically do not cover issues arising from accidents, misuse, or failure to follow the technician's maintenance advice. Always read the terms and conditions carefully.
- Service Guarantee: Most computer repair services will offer a service guarantee, ensuring that if the same problem reoccurs within a certain period, they will fix it free of charge.
- Parts Warranty: If your repair involves replacing parts, those parts are typically covered by a warranty. Depending on the part and the repair service, this can range from a few months to a year.
- Consumer Guarantees Act: In New Zealand, the Consumer Guarantees Act gives you rights when you get your computer repaired. The Act says that services must be carried out with reasonable care and skill within a reasonable time. If this isn't the case, you can ask the repairer to fix the issue or potentially get a refund or compensation.
Know This: Before proceeding, ask your chosen repair service about their specific warranties and guarantees. It's important to know what kind of protections you have should anything go wrong.
Remember that warranties typically do not cover issues arising from accidents, misuse, or failure to follow the technician's maintenance advice. Always read the terms and conditions carefully.
​
Frequently Asked Questions
What are common signs that my computer needs repairs?
Some common signs include slow performance, frequent crashes or freezing, unusual noises, issues connecting to networks, or persistent error messages.
How long does a typical computer repair take?
The length of repair depends on the complexity of the issue. Simple repairs can take a few hours, while more complex ones may take several days. It's best to ask the technician for an estimate.
What is the process of diagnosing a computer problem?
Typically, a technician will ask you about the symptoms and perform a series of tests to identify the issue. They may also use diagnostic software.
What should I do before handing over my computer for repairs?
It's recommended to back up your data if possible. You might also want to note down any important passwords and remove any sensitive or personal information.
Can computer repair services fix my laptop if it has water damage?
It depends on the extent of the damage. Some services can fix minor water damage, but severe damage may be irreparable. Always turn off a water-damaged device immediately and consult a professional.
How can I maintain my computer after it's been repaired?
Regularly update your software, run antivirus scans, avoid suspicious websites or downloads, and clean your hardware carefully. Your repair service can give you more specific advice based on your device and the repairs done.
What's the difference between hardware and software repairs?
Hardware repairs involve the physical components of your computer, like the hard drive or screen. Software repairs involve the programs and data on your computer, such as operating systems or applications.
MoneyHub's Top Trusted Auckland Computer Repairer
- Our research highlighted one leading computer repairers who deliver results for their clients.
- We suggest contacting Aklwide Computer Services - a computer repairer with proven reviews and who has delivered outstanding results to Auckland residents just like you. You can phone them 24/7 on 0800 020 000.
- Contacting a computer repairer by phone is the best way to kick things off - you can explain your plans and hear how you can get the results you want.
⚠️ Disclaimer: MoneyHub.co.nz may have financial relationships with some businesses listed on this page due to their acceptance of our invite for additional promotion. We stand by the businesses we work with and believe them to be among the best. The pricing information provided is for informational and guidance purposes only and may not accurately represent the actual quotes or final bills for individual services. Our list should not be considered comprehensive. Please research and obtain quotes directly from a range of businesses to ensure accurate pricing and suitability for your needs.