The Best Computer Repair Experts in Auckland
Our list of trusted and affordable Auckland computer repair experts gets your home or business computer back online with minimal hassle.
Updated 29 November 2024
Summary:
Our Auckland Computer Repairs guide covers:
Summary:
- In this guide, we outline what’s important when looking for a computer repair professional.
- Unlike plumbers or locksmiths, few work 24/7, but most do offer seven day a week assistance.
Our Auckland Computer Repairs guide covers:
What do computer repair professionals offer?
Services usually include:
Services usually include:
- Computer Upgrades - installing more memory or a faster processor can be economic in certain instances
- Computer and Laptop Repairs - solving repeating issues like crashes and slow loading are some of the typical services
- Malware Removal - viruses live all over the internet and can easily infect the most careful of users
- Data Recovery - backup is always the smartest preventive, but computer repair professionals can assist with recovering data from a problematic computer.
MoneyHub's Top Trusted Auckland Computer Repairers
- Our research highlighted the leading computer repairers in Auckland known for reliable fixes and efficient solutions for hardware and software issues.
- We recommend Aklwide Computer Services and GBC Computer Solutions Manukau—trusted experts with proven reviews, delivering excellent results to Auckland residents.
- Contacting a computer repairer by phone is the best way to start - explain your issue and hear how they can restore your device to optimal performance.
How Much Does Computer Repair Cost?
The average price per hour in Auckland for computer repairs ranges between $80 to around $150. If the repairing expert offers a mobile service, the hourly fee should have travel time included so that you only pay for the technical time.
Know this first - repair costs vs benefits
Need a computer repair professional? Our list of trusted Auckland-based experts has you covered.
Know this first - repair costs vs benefits
- Computer problems are often hardware-related. Before going ahead with repairs, consider the age of your computer. While we don't advocate the growth of e-waste, fixing or replacing is an economic decision.
- In many instances, most laptops or desktops over two years old probably aren’t worth more than $250 to $400. Spending $200+ on a repair may not be economical, especially if you’d likely upgrade in another year.
- In such cases, it can be worthwhile to cut your losses and buy a new computer.
Need a computer repair professional? Our list of trusted Auckland-based experts has you covered.
How does a computer repair technician charge me?
A bill from a computer repairer is usually made up of a number of factors:
Computer problem fixed itself? You will still need to pay.
- Labour charge - this is a set rate, exclusive of GST, which (as stated above) is often between $80 and $150 per hour. There will usually be a minimum first-hour charge.
- Computer components - if the technician diagnoses the need for something to be replaced, this will be charged on top of the hourly fee. There may be a markup as well.
- GST - the total of 1 and 2 will be added, and GST (15%) charged on the total.
Computer problem fixed itself? You will still need to pay.
- If you call a computer repairer and they accept the job, you have committed to the service.
- If the computer problem resolves itself before the repair expert arrives at your property, you will still need to pay for the first hour, or whatever the minimum time charged as outlined in their terms of trade.
Want to speed up a slow computer? Try our proven DIY method
- Open the Task Manager (do this with a right-click on your taskbar before selecting the “Task Manager” option, or press Ctrl+Shift+Escape to open it. Once done, click the “CPU,” “Memory,” and “Disk” headers to sort the list by the applications using the most resources. If any application is using too many resources, you might want to close it normally — if you can’t, select it here and click “End Task” to force it to close.
- Finally, disable startup programs by typing ‘startup’ into Windows. You can then see which apps have ‘high impact’, and consider marking those ‘off’ to speed up your computer.
​
MoneyHub's Top Trusted Auckland Computer Repairers
- Our research highlighted the leading computer repairers in Auckland known for reliable fixes and efficient solutions for hardware and software issues.
- We recommend Aklwide Computer Services and GBC Computer Solutions Manukau—trusted experts with proven reviews, delivering excellent results to Auckland residents.
- Contacting a computer repairer by phone is the best way to start - explain your issue and hear how they can restore your device to optimal performance.
The Best Auckland Computer Companies Available Right Now
Our list below, which is no particular order, covers Central, East, West, North and South Auckland. We have selected these computer repair and technical experts based on their history of longstanding service within Auckland, location and data extracted from internet reviews on Google Business, Facebook, TradeMe Services and others.
Aklwide Computer Services
Base: Mobile only
Hours: 24/7
Google Review rating: 4.9/5
Website: Aklwide Computer Services
Facebook Page: None
Email address: [email protected]
Phone: 0800 020 000
Customer Feedback:
Services include but not limited to:
Hours: 24/7
Google Review rating: 4.9/5
Website: Aklwide Computer Services
Facebook Page: None
Email address: [email protected]
Phone: 0800 020 000
Customer Feedback:
- Quick response times, with efficient service even on weekends and late hours
- Fast turnaround on repairs, with machines picked up and returned promptly
- Clear, easy-to-follow troubleshooting instructions provided for technical issues
- Excellent customer communication, ensuring clarity throughout the repair process
- Reliable, high-standard service, becoming the go-to for future repairs
Services include but not limited to:
- Laptop repairs
- Desktop computer repairs
- Virus removal and malware protection
- Data recovery
- Screen replacements
- Software installation and troubleshooting
- Hardware upgrades and repairs
- System performance optimisations
- Computer servicing and maintenance
GBC Manukau
Base: Manukau City Centre
Hours: 24/7
Google Review rating: 4.9/5
Website: GBC Manukau
Facebook Page: GBC Manukau
Email address: a[email protected]
Phone: 092639597
Customer Feedback:
Services include but not limited to:
Hours: 24/7
Google Review rating: 4.9/5
Website: GBC Manukau
Facebook Page: GBC Manukau
Email address: a[email protected]
Phone: 092639597
Customer Feedback:
- Super-fast laptop screen repairs with spare parts readily available
- Clear and simple explanations for those unfamiliar with laptops
- Efficient resolution of IT issues, highly recommended for reliability
- Quick and effective printer replacement service, sourcing rare models same day
- Exceptional flexibility, accommodating urgent repairs outside normal hours
Services include but not limited to:
- Mac and Windows PC repairs
- Laptop and desktop servicing
- Data recovery
- Website design and hosting
- Managed IT solutions
- Hardware sales and installation
Clean Green Computer Company
Base: Devonport, Auckland
Hours: Mon to Fri 8:30 am – 5 pm, Sat 10 am – 12:30 pm
Google Review rating: 4.9/5
Website: Clean Green Computer Company
Facebook Page: Clean Green Computer Company
Email address: [email protected]
Phone: 021 622 815
Customer Feedback:
Services include but not limited to:
Hours: Mon to Fri 8:30 am – 5 pm, Sat 10 am – 12:30 pm
Google Review rating: 4.9/5
Website: Clean Green Computer Company
Facebook Page: Clean Green Computer Company
Email address: [email protected]
Phone: 021 622 815
Customer Feedback:
- Always helpful and supportive, delivering impeccable service
- Fast and efficient hard drive recovery, with data safely restored and backup fixed
- Kind, understanding, and quick to resolve issues, even in urgent situations
- Highly recommended for reliable refurbished Apple products and expert repairs
Services include but not limited to:
- Eco-friendly computer recycling
- IT hardware refurbishment and repairs
- Secure data destruction services
- Sustainable IT consulting
James IT Solution
Base: Dannemora, Auckland
Hours: Mon to Sat 8 am – 6 pm
Google Review rating: 5.0/5
Website: James IT Solution
Facebook Page: None
Email address: [email protected]
Phone: 0800 266 349
Customer Feedback:
Services include but not limited to:
Hours: Mon to Sat 8 am – 6 pm
Google Review rating: 5.0/5
Website: James IT Solution
Facebook Page: None
Email address: [email protected]
Phone: 0800 266 349
Customer Feedback:
- Swift and efficient service, upgrading systems quickly and improving performance
- Goes above and beyond, fixing additional issues beyond the initial request
- Pleasant and friendly manner, providing clear explanations for better understanding
- Highly recommended for reliable, thorough, and patient support, especially for seniors
Services include but not limited to:
- Computer and laptop repairs
- Data recovery
- Virus removal
- Networking support
- Mac computer services (battery replacement, hard drive repair, upgrades)
- CCTV and Point of Sale installation
- Email and internet setup
- Server setup and maintenance
MoneyHub's Top Trusted Auckland Computer Repairers
- Our research highlighted the leading computer repairers in Auckland known for reliable fixes and efficient solutions for hardware and software issues.
- We recommend Aklwide Computer Services and GBC Computer Solutions Manukau—trusted experts with proven reviews, delivering excellent results to Auckland residents.
- Contacting a computer repairer by phone is the best way to start - explain your issue and hear how they can restore your device to optimal performance.
PC Works NZ
Base: Somerville, Auckland
Hours: Mon to Fri 9 am – 5 pm
Google Review rating: 5.0/5
Website: PC Works NZ
Facebook Page: PC Works NZ
Email address: Not specified
Phone: 09 282 3014
Customer Feedback:
Services include but not limited to:
Hours: Mon to Fri 9 am – 5 pm
Google Review rating: 5.0/5
Website: PC Works NZ
Facebook Page: PC Works NZ
Email address: Not specified
Phone: 09 282 3014
Customer Feedback:
- Always available for timely laptop issue resolution
- Provides great advice on upgrades and setting up new devices
- Efficient and helpful service, offering solutions that empower customers to solve issues independently
- Reliable and trustworthy service, with a focus on customer satisfaction
Services include but not limited to:
- Desktop and laptop repairs
- Virus and spyware removal
- System troubleshooting and error fixing
- Slow computer repairs
- Remote support services
- Onsite service and pickup/drop-off options
Electus Computers Ltd
Base: Manurewa, Auckland
Hours: Mon to Thurs 10 am - 4 pm
Google Review rating: 4.7/5
Website: Electus Computers Ltd
Facebook Page: Electus Computers Ltd
Email address: [email protected]
Phone: 09 266 5152
Customer Feedback:
Services include but not limited to:
Hours: Mon to Thurs 10 am - 4 pm
Google Review rating: 4.7/5
Website: Electus Computers Ltd
Facebook Page: Electus Computers Ltd
Email address: [email protected]
Phone: 09 266 5152
Customer Feedback:
- Patient, caring support with clear guidance, especially for less tech-savvy customers
- Excellent communication, offering step-by-step assistance for troubleshooting
- Skilled team capable of diagnosing and resolving hardware faults efficiently
- Successful data recovery and hard drive replacement with minimal hassle
- Highly recommended for reliable, expert PC repairs at reasonable prices
Services include but not limited to:
- Laptop screen replacements
- Computer tune-ups (fixing slow PCs)
- Virus and spyware removal (including Police Virus)
- Laptop overheating issue repairs
- Operating system installation
- Wi-Fi network setup and updates
- General computer and laptop repairs
Geeks on Wheels
Base: Mobile only
Hours: Mon to Fri 8 am – 8 pm, Sat 8:30 am – 4 pm
Google Review rating: 4.9/5
Website: Geeks on Wheels
Facebook Page: Geeks on Wheels
Email address: [email protected]
Phone: 0800 424 335
Customer Feedback:
Services include but not limited to:
Hours: Mon to Fri 8 am – 8 pm, Sat 8:30 am – 4 pm
Google Review rating: 4.9/5
Website: Geeks on Wheels
Facebook Page: Geeks on Wheels
Email address: [email protected]
Phone: 0800 424 335
Customer Feedback:
- Efficient, methodical problem-solving with clear explanations
- Polite, patient, and personable service, making interactions easy and pleasant
- Trusted for expertise, providing excellent service consistently
- Thorough checks and attention to detail during repairs
- Highly professional and competent service, delivering great customer satisfaction
Services include but not limited to:
- Computer & laptop repairs
- Computer upgrades and hardware diagnosis
- Data recovery
- Malware removal
- Email setup and support
- Internet & Wi-Fi solutions
- Smart home setup & training
- Smartphone & tablet training
- Software installation & troubleshooting
- Set up new devices
- Computer "Warrant of Fitness" check
Computer Repair Specialists
Base: Henderson, Auckland
Hours: Mon to Fri 9 am – 6 pm, Sat 9 am – 2 pm
Google Review rating: 4.9/5
Website: Computer Repair Specialists
Facebook Page: Computer Repair Specialists
Email address: [email protected]
Phone: 09 835 1227
Customer Feedback:
Services include but not limited to:
Hours: Mon to Fri 9 am – 6 pm, Sat 9 am – 2 pm
Google Review rating: 4.9/5
Website: Computer Repair Specialists
Facebook Page: Computer Repair Specialists
Email address: [email protected]
Phone: 09 835 1227
Customer Feedback:
- Fair pricing for high-quality computer repairs with fast turnaround
- Excellent customer service with regular updates throughout the repair process
- Efficient and knowledgeable staff providing helpful suggestions for upgrades
- Quick response times and strong communication skills
- Highly recommended for reliable, reasonably priced repairs and upgrades
Services include but not limited to:
- Virus removal
- Data recovery
- Computer repairs
- Ex-lease computers
- Home computer help
- Business IT services
- Computer upgrades
- Laptop screen repairs
- Microsoft Windows upgrades (Windows 10 & 11)
- Custom PC builds
- Remote assistance
Mobile PC Doctor
Base: Avondale, Auckland
Hours: Mon to Fri 8 am – 7 pm, Sat 9 am – 5 pm
Google Review rating: 4.7/5
Website: Currently unavailable
Facebook Page: Mobile PC Doctor
Email address: [email protected]
Phone: 0800 002 007
Customer Feedback:
Services include but not limited to:
Hours: Mon to Fri 8 am – 7 pm, Sat 9 am – 5 pm
Google Review rating: 4.7/5
Website: Currently unavailable
Facebook Page: Mobile PC Doctor
Email address: [email protected]
Phone: 0800 002 007
Customer Feedback:
- Prompt, professional service with flexible scheduling
- Clear communication about issues, solutions, and pricing upfront
- Completed work on time, exceeding expectations for a non-urgent fix
- Friendly, thorough explanation of work done and additional setup
Services include but not limited to:
- Computer repairs (laptops and desktops)
- Virus and malware removal
- Data recovery
- System upgrades
- Hardware and software troubleshooting
- Network setup and support
​
Common Computer Problems, and Tips to Solve Them
If you're frustrated with your computer, DIY fixes can extend its life or restore its functionality. The list below suggestions solutions for common computer problems that arise every day within Auckland homes and businesses.
1. The computer won’t turn on - there are numerous reasons as to why this happens, and checking your power source is the first step. Beyond that, a computer repair expert will examine the computer’s components to diagnose the cause of the problem.
2. Slow internet – this is caused by either your internet provider or your internet hardware. Reset the fibre or broadband modem first, and if no luck, call your internet provider. If they can't solve, it's likely to be a hardware issue.
3. Suspicion of malware, viruses and/or adware - these nasties are picked up by computers when they browse the internet, and can slow down your apps considerably. To find out if your computer is affected, install a free antivirus to detect what’s living on your computer. You can then delete anything that flagged as being unusual. You can then schedule your antivirus to check your computer every week, month, or whatever schedule you like.
4. Windows update problems - Windows errors are common, but also easily fixed. Check out the official Microsoft Windows update assistant if you need to take action.
5. Noisy hard drive - Hard drives don’t usually make a sound, but anything like clicking, grinding or squealing suggestions a failing hard drive. Whatever the status, it’s a good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively.
6. Fan not working - Fans only work when the computer’s CPU is hot, but if you can feel a lot of heat and no fan sound, then the fan could be stuck or broken. In this case, a computer repair professional can diagnose and fix the problem.
7. Printer won’t print - This can be due to many reasons, so the best approach is to turn off and restart the printer. Because printers and software are intuitive, any further issues should be diagnosed by your operating system.
8. Computer freezes - This is common for old and/or overloaded computers. It’s due to a lack of resources, specifically memory. The best thing to do is to shut down applications you don’t use daily. You can close files you’re not working on to speed up your computer. Lastly, uninstalling software you don’t need will free up space.
Top Tip - Back up data (even if your computer is new)
It’s a VERY good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively. These apps run automatically, meaning you can save your files and, should disaster strike, easily access them on the cloud. Many people don't backup their computers, but we don't any reason to take the risk.
1. The computer won’t turn on - there are numerous reasons as to why this happens, and checking your power source is the first step. Beyond that, a computer repair expert will examine the computer’s components to diagnose the cause of the problem.
2. Slow internet – this is caused by either your internet provider or your internet hardware. Reset the fibre or broadband modem first, and if no luck, call your internet provider. If they can't solve, it's likely to be a hardware issue.
3. Suspicion of malware, viruses and/or adware - these nasties are picked up by computers when they browse the internet, and can slow down your apps considerably. To find out if your computer is affected, install a free antivirus to detect what’s living on your computer. You can then delete anything that flagged as being unusual. You can then schedule your antivirus to check your computer every week, month, or whatever schedule you like.
4. Windows update problems - Windows errors are common, but also easily fixed. Check out the official Microsoft Windows update assistant if you need to take action.
5. Noisy hard drive - Hard drives don’t usually make a sound, but anything like clicking, grinding or squealing suggestions a failing hard drive. Whatever the status, it’s a good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively.
6. Fan not working - Fans only work when the computer’s CPU is hot, but if you can feel a lot of heat and no fan sound, then the fan could be stuck or broken. In this case, a computer repair professional can diagnose and fix the problem.
7. Printer won’t print - This can be due to many reasons, so the best approach is to turn off and restart the printer. Because printers and software are intuitive, any further issues should be diagnosed by your operating system.
8. Computer freezes - This is common for old and/or overloaded computers. It’s due to a lack of resources, specifically memory. The best thing to do is to shut down applications you don’t use daily. You can close files you’re not working on to speed up your computer. Lastly, uninstalling software you don’t need will free up space.
Top Tip - Back up data (even if your computer is new)
It’s a VERY good idea to backup your files using a service such as Dropbox or Google Drive, both of which are free and offer 2 GB and 15 GB of storage respectively. These apps run automatically, meaning you can save your files and, should disaster strike, easily access them on the cloud. Many people don't backup their computers, but we don't any reason to take the risk.
​
Computer Repair Warranty and Guarantees Explained
In New Zealand, computer repair services typically offer certain warranties and guarantees to their customers. These often include:
Know This: Before proceeding, ask your chosen repair service about their specific warranties and guarantees. It's important to know what kind of protections you have should anything go wrong.
Remember that warranties typically do not cover issues arising from accidents, misuse, or failure to follow the technician's maintenance advice. Always read the terms and conditions carefully.
- Service Guarantee: Most computer repair services will offer a service guarantee, ensuring that if the same problem reoccurs within a certain period, they will fix it free of charge.
- Parts Warranty: If your repair involves replacing parts, those parts are typically covered by a warranty. Depending on the part and the repair service, this can range from a few months to a year.
- Consumer Guarantees Act: In New Zealand, the Consumer Guarantees Act gives you rights when you get your computer repaired. The Act says that services must be carried out with reasonable care and skill within a reasonable time. If this isn't the case, you can ask the repairer to fix the issue or potentially get a refund or compensation.
Know This: Before proceeding, ask your chosen repair service about their specific warranties and guarantees. It's important to know what kind of protections you have should anything go wrong.
Remember that warranties typically do not cover issues arising from accidents, misuse, or failure to follow the technician's maintenance advice. Always read the terms and conditions carefully.
​
Frequently Asked Questions
What are common signs that my computer needs repairs?
Some common signs include slow performance, frequent crashes or freezing, unusual noises, issues connecting to networks, or persistent error messages.
How long does a typical computer repair take?
The length of repair depends on the complexity of the issue. Simple repairs can take a few hours, while more complex ones may take several days. It's best to ask the technician for an estimate.
What is the process of diagnosing a computer problem?
Typically, a technician will ask you about the symptoms and perform a series of tests to identify the issue. They may also use diagnostic software.
What should I do before handing over my computer for repairs?
It's recommended to back up your data if possible. You might also want to note down any important passwords and remove any sensitive or personal information.
Can computer repair services fix my laptop if it has water damage?
It depends on the extent of the damage. Some services can fix minor water damage, but severe damage may be irreparable. Always turn off a water-damaged device immediately and consult a professional.
How can I maintain my computer after it's been repaired?
Regularly update your software, run antivirus scans, avoid suspicious websites or downloads, and clean your hardware carefully. Your repair service can give you more specific advice based on your device and the repairs done.
What's the difference between hardware and software repairs?
Hardware repairs involve the physical components of your computer, like the hard drive or screen. Software repairs involve the programs and data on your computer, such as operating systems or applications.
MoneyHub's Top Trusted Auckland Computer Repairers
- Our research highlighted the leading computer repairers in Auckland known for reliable fixes and efficient solutions for hardware and software issues.
- We recommend Aklwide Computer Services and GBC Computer Solutions Manukau—trusted experts with proven reviews, delivering excellent results to Auckland residents.
- Contacting a computer repairer by phone is the best way to start - explain your issue and hear how they can restore your device to optimal performance.
⚠️ Disclaimer: MoneyHub.co.nz may have financial relationships with some businesses listed on this page due to their acceptance of our invite for additional promotion. We stand by the businesses we work with and believe them to be among the best. The pricing information provided is for informational and guidance purposes only and may not accurately represent the actual quotes or final bills for individual services. Our list should not be considered comprehensive. Please research and obtain quotes directly from a range of businesses to ensure accurate pricing and suitability for your needs.