Farmside Broadband Review
We review Farmside broadband's plans and outline the pros and cons of each, benefits and how to get the best price
Updated 28 March 2024
Summary:
How to get the best price on Farmside broadband plan:
Our review:
In this guide, we detail the pros and cons of all Farmside plans, compare the plans side-by-side, and outline how to choose the right Farmside broadband plan for you. We cover:
Summary:
- Farmside in a Nutshell: Farmside is a broadband provider that specializes in serving rural and hard-to-reach areas in New Zealand. To do this, it is supported by the telecommunications network of its parent company, One NZ, as well as specialized satellite services.
- Coverage: Farmside provides broadband services to rural and remote areas of New Zealand.
- Plans: Farmside have several plans. In this guide we have included their ADSL/VDSL Broadband Plans, RBI Wireless Broadband Plans and Fibre Broadband Plans , but they also offer Satellite Broadband/Phone Plans and plans dedicated to motorhomes and to people who live in Haast and the Chatham islands.
How to get the best price on Farmside broadband plan:
- New Customers: Plans with Farmside are cheapest when you bundle the broadband service with a phone line, sign up for 24-months and don't plan to change providers for at least 24 months (therefore avoiding the early exit fee).
- Renewing: If you're happy with Farmside and would like to continue, the best approach is to compare the pricing when your contract comes up for renewal. If Farmside is offering a better deal than the renew rate, contact their support team and ask for them to apply it to your account.
Our review:
In this guide, we detail the pros and cons of all Farmside plans, compare the plans side-by-side, and outline how to choose the right Farmside broadband plan for you. We cover:
Christopher Walsh, Founder of MoneyHub, shares his views on comparing broadband providers:
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Christopher Walsh
MoneyHub Founder |
Farmside Broadband Plans, Setup Charges and Add-ons
Plan |
Monthly Cost |
Download Speed (Mbps) |
Contract type |
ADSL/VDSL Broadband ^Unlimited |
$92 |
ADSL: 9.8 / VDSL: 42 |
Fixed |
ADSL/VDSL Broadband & Phone 80GB |
$97 |
ADSL: 9.8 / VDSL: 42 |
Fixed |
ADSL/VDSL Broadband & Phone ^Unlimited |
$107 |
ADSL: 9.8 / VDSL: 42 |
Fixed |
RBI Wireless Broadband 200GB |
$95.99 |
4G |
Fixed |
RBI Wireless Broadband 400GB |
$125.99 |
4G |
Fixed |
RBI Wireless Broadband & Phone 200GB |
$105.99 |
4G |
Fixed |
RBI Wireless Broadband & Phone 400GB |
$135.99 |
4G |
Fixed |
Fibre Broadband ^Unlimited |
$86 |
314 |
Fixed |
Fibre Broadband & Phone 110GB |
$86 |
314 |
Fixed |
Fibre Broadband & Phone ^Unlimited |
$96 |
314 |
Fixed |
Know this first: All the prices quoted above are for 24-month plans. When comparing broadband providers, service setup charges are an essential part of the deal. In the case of Farmside, the installation cost will depend on the type of broadband technology used – the four choices are ADSL/VDSL, RBI (3G/4G wireless), Fibre, and Satellite. The differences in cost are quite significant:
- Connection cost: The connection cost depends on the type of broadband you select. There is no cost for 4G wireless (other than the postage of the router), a standard installation costs $99, non-standard installation costs $199 and satellite installation costs $799, all of them plus travel costs. This page lists all of Farmside’s fees.
- Modem cost: There is no cost for the modem in ADSL plans, you just need to pay a postage fee of $20.
- Exit Fees: An early disconnection fee applies, depending on when you exit the contract. It can range from $20 to $265, as outlined in Farmside’s Broadband T&C’s.
- Discounts: You can save $10 when you bundle a Farmside Mobile Plan with your Farmside broadband.
- Data Cap: If your are on an ADSL, VDSL or Fibre capped plan, you will have to pay $2.00 per each additional GB consumed. If you are on a capped wireless plan and have reached your limit, you can purchase a data booster.
- Add-ons: If you are on a plan that includes a homeline, you can purchase national and international calling packs and additional features, the prices depend on your broadband plan. You can check the prices for the corresponding plan: ADSL plan, VDSL Plan, Fibre plan, Rural Wireless Plan.
- Farmside services are not available in some areas of New Zealand, you can check broadband availability by visiting Farmside's website.
- We have not included in this guide some plans that Farmside offers, that you might be interested in: they have Satellite Broadband/Phone Plans and plans dedicated to motorhomes and to people who live in Haast and the Chatham islands.
- Farmside also has Urban Wireless plans, which we have not included here because they have the same rates as those offered by One NZ, you can find our review of those plans in Moneyhub's One NZ Broadband review.
Farmside Broadband Customer Service and Outage Support
- Farmside Customer Care Hours are 8 am - 7 pm, during weekdays and 9 am to 5:30 pm on weekends and public holidays. There's a free phone number as well as remote support designed to help you in case your internet is not working.
Comparing Farmside Plans - ADSL/VDSL vs RBI vs Fibre vs Satellite Plan
Farmside offers several plans, that for your convenience we have grouped in ADSL/VDSL Broadband/Phone Plans, RBI Wireless Broadband/Phone Plans, Fibre Broadband/Phone Plans, and Satellite Broadband/Phone Plans. We outline the offering of each, as well as the pros and cons.
FarmSide ADSL/VDSL Broadband Plans ReviewSummary: This plan offers the cheapest alternative to enjoying high-speed broadband internet in rural New Zealand households. It is ideal for light video streaming and basic/moderate web usage.
The Pros:
The Cons:
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Farmside RBI Wireless Broadband Plans ReviewSummary: Farmside's RBI Wireless Broadband plans give New Zealand households located in rural or hard-to-reach areas the opportunity to enjoy high-speed internet at a reasonable price.
The Pros:
The Cons:
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Farmside Fibre Broadband Plans ReviewSummary: Where available, FarmSide’s Fibre Broadband Plans offer the fastest connection speed ideal for audio/video streaming, content creation, gaming, and other bandwidth-intensive applications.
The Pros:
The Cons:
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Farmside Satellite Broadband Plans ReviewSummary: This plan is ideal for Kiwis living in remote areas of New Zealand who require reliable broadband service for leisure or work.
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Farmside Haast Broadband Plans ReviewSummary: This special plan developed by Farmside gives Haast residents the opportunity to enjoy rural broadband connections at home.
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FarmSide Motorhome Broadband Plan ReviewSummary: Developed for motorhomes, this plan provides motorhomes and boats with an adequate amount of data for basic internet functions.
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Which Farmside Broadband Plan is the Best?
Not all plans offered by Farmside are available throughout New Zealand. However, it is our opinion that the plan that offers the best price/value ratio is the Fibre Broadband Unlimited plan. If a fibre connection is not available at your location, then our suggestion is opting for the RBI Wireless Broadband 200GB, and if that’s not suitable then you could go for the ADSL/VDSL Broadband Unlimited plan. If you need a homeline, all of those plans have an "& phone" option.
Choosing the Right Farmside Plan - ADSL/VDSL vs RBI vs Fibre vs Satellite Plan
To determine which plan best suits your needs, consider the following specifications and features:
1. Connection Speed: In general terms:
2. Flexibility:
3. Set-Up Charges:
4. Monthly Costs: If you live in a remote area of New Zealand you may not have much control over which plan to join, as you will have to choose from the options available at your location. However, as a general rule, you should favour plans in the following order: fibre, RBI (wireless), ADSL/VDSL and satellite as the last option.
1. Connection Speed: In general terms:
- ADSL/VDSL Plans offer adequate connection speed for families, couples, and individuals with basic/moderate needs including checking email, reading news, watching YouTube videos, light video streaming from services such as Netflix, Amazon Prime, Disney+ etc and browsing the web.
- RBI Wireless (4G) Plans overall, these plans offer similar speeds than their ADSL/VDSL counterparts but their setup is much easier. So, depending on the strength of the wireless signal, you can expect similar results when streaming videos and browsing the web.
- Fibre Plans hands downs, this is the go-to option for enjoying 4k video streaming, high-quality audio streaming, VoIP services, content creation, gaming, and more.
- Satellite Plans given its high cost and limits on data transmission, this plan should be used only for basic tasks such as browsing news, checking email, and perhaps occasionally watching YouTube videos.
2. Flexibility:
- Given the nature of the plans offered by Farmside, most of them require contracting the service for a minimum period of 12 or 24 months. This greatly limits flexibility, although this should not be an issue for homes in the most remote parts of New Zealand.
3. Set-Up Charges:
- The total cost for equipment and installation of broadband service depends largely on the type of technology used. Thus, this cost can vary from hundreds of dollars (in the case of ADSL/VDSL and Fibre connections) to thousands of dollars (in the case of satellite services). Unfortunately, if you live in hard-to-reach areas, your options in this regard will be quite limited.
4. Monthly Costs: If you live in a remote area of New Zealand you may not have much control over which plan to join, as you will have to choose from the options available at your location. However, as a general rule, you should favour plans in the following order: fibre, RBI (wireless), ADSL/VDSL and satellite as the last option.
Farmside Broadband Frequently Asked Questions
To help you decide if Farmside is right for your home, we've included several frequently asked questions to help you know more about the service.
Is Farmside available at my address?
Farmside specializes in providing broadband and phone services to rural areas of NZ - you'll need to type in your address to see if you're covered. You can do that here under See Availability.
Does Farmside offer a free modem?
Yes, FarmSide offers a free modem with its Fibre, RBI Wireless and ADSL/VDSL plans. However, you will have to pay equipment and installation fees for satellite, and special broadband plans.
Does Farmside offer additional perks?
There are no benefits in kind, but you have the option to add a phoneline to your plan.
Does Farmside offer an open term contract?
FarmSide's broadband plans require you to sign up a fixed-term contract. However, some plans (like ADSL/VDSL, fibre, and RBI plans) allow you to discuss a possible open term contract with FarmSide’s sales team.
Does Farmside offer discounts for broadband plans?
Yes - you can save money when you bundle a Farmside Mobile Plan with your Farmside broadband
Who owns Farmside?
FarmSide is owned and partially operated by One NZ.
Does Farmside offer a home phone add-on with its broadband plans?
Yes – Farmside provides the option to include phone voice services, either wired or wireless, in all its plans.