The Best Heat Pump and Air Conditioning Experts in Wellington

Updated 2 December 2025

Summary:

Heat pumps are a clean way to heat your home and serve as a cost-effective alternative to wood burners, fan heaters and underfloor heating. Every week, hundreds of Wellington homes have a heat pump installed. But what are the upfront costs, ongoing costs and pros and cons?

In this guide, we cover:

Know this first - Essential to the efficient running of a heat pump is a well-insulated home. Before shopping around for a heat pump, make sure your home is warm and sealed. Otherwise, your energy efficient heat pump will be working inefficiently for all winter.

Heat pumps are big business – in 2023, government data confirmed over 240,000 new units were sold around New Zealand. Right now, 38.8% of Wellington homes have one installed.

MoneyHub's Top Trusted Wellington Heat Pump & AC Experts

Our research identified the leading heat pump and air conditioning experts in Wellington who consistently deliver exceptional results.
We suggest contacting Get Pumped Heatpumps, Yeti Air Conditioning and Heat Pumps or On Time Aircon— our top heat pump & AC experts with proven reviews have delivered outstanding results to Wellington residents just like you.
Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

Get Pumped Heatpumps

Yeti Air Conditioning and Heat Pumps

On Time Aircon

How much do heat pumps cost?

There are three significant costs - the unit price and installation (both one-off), and the ongoing costs.
Research from Consumer NZ in 2019 found significant variations in heat pump unit and installation costs.

1. The unit

The price range is $1,350 to about $6,000
Most heat pump units installed in Wellington have a 6 kW capacity, but the price of each unit, like any appliance or whiteware, will be influenced by brand, promotions and warranties.

2. The installation

Consumer estimates a standard installation will cost anywhere ranging from $750 to $1,350.
You’ll need an electrician (who will connect the unit to your main circuit) and an installer (who affixes the unit and makes sure everything is installed correctly, as well as being adequately protected from the weather.

3. Operating costs

Per a recent article in Stuff and guidance from the ECCA, heat pumps are the most efficient way of using electricity to heat your home. This is because they transfer heat from outside air and in this way produce three to four times more warmth (300-400 per cent efficiency).
In terms of energy usage, for every 5kW of heating, you pay for around 1.5kW of electric energy. In general, heat pump heating is roughly one quarter the cost of electric heating and about one third the cost of gas heating.
While every heat pump, home and power unit price will be different, the savings over oil-filled heaters can be significant. As an example, for a standard-sized lounge, with insulation and good curtains, heating this to 21 degrees in winter will cost:

$4.30 per day ($30c/kWh) using an oil heater (total cost per winter month = $129).
$0.95 per day using a heat pump like the Daikin FTXM50 (total cost per winter month = around $30).

Pros and Cons of a Heat Pump

Heat pumps get a lot of positive media, but are they without drawbacks? We explain the pros and cons below:

Energy-efficient – heat pumps produce far fewer carbon emissions than conventional heating such as wood burners. As Wellington chills down for winter and the smell of fires burn, a heat pump is arguably the greenest heating source you can have.
Easy to install – heat pumps are, in most cases, easy to install. They will need some space outside for the condenser unit, but an experienced heat pump installation professional will find a discreet place to place them.
Provides aircon – Wellington can have hot summers, so being able to use the unit to cool your living areas can be more efficient than ceiling fans or stand-up fans.

Cons

Upfront cost - According to a recent article in Stuff, you're unlikely to get any change from $2,300-$3,500, but you "should regain that in electricity savings over time".
Noise – some heat pumps can be noisy, so selecting a quiet model is wise if you’re sleeping close to the unit.
Not 100% zero-carbon – unless your electricity source is solar, hydro or wind, the energy used to run a heat pump isn’t completely zero-carbon.
Not always efficient for smaller spaces – Per a recent article in Stuff, electric heaters are the most cost-effective option to heat small bedrooms and occasionally-used areas, like an office. But in large living spaces, a heat pump that runs at triple the efficiency for a fraction of the cost (as low as 20 per cent compared with other forms of electric heating), will more than pay for itself.

Heat Pumps Frequently Asked Questions

Heat pumps are a big investment, and with such a variety of options it is essential to do your homework. The FAQs below help explain how to find the right unit for your needs.

Which heat pump is right for my home?

Firstly, you need to calculate the space you wish your heat pump to regulate. You'll need to look at the number of windows, your insulation and potential places for installation. Different heat pumps are designed for different sizes and conditions. This avoids a unit being pushed to the limits (when the unit's power is too small for the area) or worn out by turning off and on frequently (when a unit is too big for a small space).

How long does it take to install a heat pump?

In most instances, it will be about 3-6 hours, depending on complications, pipe material and wall material.

How long will a heat pump last, and how long is the warranty?

Quality units can last between 10 to 15 years. It's important to carry out regular maintenance to extend the life as long as possible. A warranty is usually around five years, but some manufacturers offer warranties for up to seven years.

MoneyHub's Top Trusted Wellington Heat Pump & AC Experts

Our research identified the leading heat pump and air conditioning experts in Wellington who consistently deliver exceptional results.
We suggest contacting Get Pumped Heatpumps, Yeti Air Conditioning and Heat Pumps or On Time Aircon— our top heat pump & AC experts with proven reviews have delivered outstanding results to Wellington residents just like you.
Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

Get Pumped Heatpumps

Yeti Air Conditioning and Heat Pumps

On Time Aircon

Wellington's Most Trusted Heat Pump Professionals

Our list below, which is no particular order, highlights popular Wellington-based heat pump installation specialists. We have selected these based on their history of longstanding service within Wellington, location and data extracted from internet reviews on Google Business, Facebook, TradeMe Services and others.

Get Pumped Heatpumps

Base: Lower Hutt, Wellington
Hours: Mon to Fri 8am – 4:30pm
Google Review rating: 5.0/5
Website: Get Pumped Heatpumps
Facebook Page: Get Pumped Heatpumps
Email address: [email protected]
Phone: 022 308 7818

Customer Feedback:

Knowledgeable and helpful advice with tailored heating solutions
Professional installation with tidy, well-planned workmanship
Clear and straightforward communication throughout the process
Reliable service and proper, thorough maintenance
Attention to detail and commitment to long-term quality
Proven results with improved home comfort and energy efficiency

Important Must-know Facts and Services:

Over 20 years of experience in designing, installing, and maintaining heat pump systems
Offers tailored solutions including heat pump installation for new builds, existing homes, and businesses, as well as ongoing maintenance and repair services
Member of Site Safe NZ

Yeti Air Conditioning and Heat Pumps

Base: Wellington
Hours: Mon to Fri 7 am–5 pm
Google Review Rating: 5.0/5
Website: Yeti Air Conditioning and Heat Pumps
Facebook Page: None
Email address: [email protected]
Phone: 027 339 6757

Customer Feedback:

Professional and knowledgeable service with customised solutions for complex installations
Clear communication, responsive, and easy to get in touch with
Meticulous workmanship with strong attention to detail and tidy finishes
Punctual, efficient, and focused on both functionality and aesthetics
Excellent customer service with thorough follow-ups to ensure everything runs smoothly

Important Must-know Facts and Services:

Provides no obligation free quotes
Specialises in residential and commercial air conditioning
Over 21 years of experience in the field
Offers a full range of services including supply, installation, servicing, and maintenance of heat pumps and commercial refrigeration systems

On Time Aircon

Base: Kāpiti Coast, Wellington
Hours: Mon to Fri 8:30 am–5:30 pm, Sat 9 am–1 pm
Google Review Rating: 5.0/5
Website: On Time Aircon
Facebook Page: On Time Aircon
Email address: [email protected]
Phone: 022 199 8078

Customer Feedback:

Friendly, professional, and knowledgeable service
Quick and efficient heat pump installation with minimal disruption
Excellent communication and post-installation support
Clean and tidy workmanship
Reliable and responsive team delivering on time

Important Must-know Facts and Services:

Family-owned HVAC company based in Kapiti, serving the greater Wellington region since 2004
Full heat pump services: installation, repair, servicing and maintenance for residential and commercial clients
Transparent quoting process with no hidden costs, and emphasis on quality workmanship, professionalism, and timeliness
Offers ducted systems, hot water heat pumps, ventilation systems (HVAC), VRF/VRV, and custom HVAC design

HRV Wellington

Base: Ngauranga, Wellington
Hours: Mon to Fri 8am – 5:30pm
Google Review rating: 4.6/5
Website: HRV Wellington
Facebook Page: HRV Wellington
Email address: [email protected]
Phone: 0800 478 123

Customer Feedback:

Respectful and professional service creating comfort for all customers
Efficient installation and ongoing support with quick response times
Honest and knowledgeable technicians providing clear advice
Immediate resolution of maintenance needs, including filter changes and repairs

Important Must-know Facts and Services:

HRV specialises in improving home health through ventilation, heating & cooling, water filtration, and related systems
Product lines include home ventilation (balanced systems, extractor fans), heat pumps & air conditioners, EV chargers, water filtration and purification systems
All products and installations come with warranties; many of their main systems have 5-year warranties

Abode Air Conditioning Ltd

Base: Alicetown, Lower Hutt
Hours: Mon to Thur 8:30am – 4:30pm
Fri 8:30am – 4pm
Google Review rating: 4.5/5
Website: Abode Air Conditioning Ltd
Facebook Page: Abode Air Conditioning Ltd
Email address: [email protected]
Phone: 04 589 9752

Customer Feedback:

Professional and knowledgeable service, with technicians arriving on time and working in various conditions
Quick response times, including prompt service around holidays
Thorough and informative service, with clear explanations and effective results
High-quality repairs and maintenance, with additional services like painting for aesthetic improvement
Friendly and genuine customer service, with detailed quotes and good after-sales support

Important Must-know Facts and Services:

They have an Independently Qualified Person (IQP) who is authorised to provide Warrants of Fitness certificates
Supplies and professionally installs Daikin and Mitsubishi heat pump systems for both home and office use, including split systems, super multisystems, and ducted systems
Abode Air Conditioning can manage projects from residential heat pumps to large commercial systems
Provides Code of Compliance certificates for the Wellington/Kāpiti area and issues Warrants of Fitness for buildings

Smart Air Solutions Ltd

Base: Porirua, Wellington
Hours: Mon to Fri 8:00am – 4:30pm
Google Review rating: 4.7/5
Website: Smart Air Solutions Ltd
Facebook Page: Smart Air Solutions Ltd
Email address: [email protected]
Phone: 04 233 6161

Customer Feedback:

Quick and helpful responses to service requests
Professional and tidy installation, with strong attention to detail
Thorough and professional cleaning and maintenance
Offers significant savings with cost-effective solutions
Friendly and knowledgeable staff with great communication
Quick response times and effective solutions

Important Must-know Facts and Services:

As an independent heat pump and air conditioning supplier, Smart Air Solutions can design and offer a tailored solution to meet your specific needs
Serves both residential and commercial spaces
Provides heat pump maintenance services
Offers rental portable units for flexible heating solutions
Smart Air Solutions has been a family-owned business since 2008

Future Air Solutions

Base: Petone, Lower Hutt
Hours: Mon to Fri 8am – 5pm
Google Review rating: 5.0/5
Website: Future Air Solutions
Facebook Page: Future Air Solutions
Email address: [email protected]
Phone: 04 595 4648

Customer Feedback:

Goes the extra mile to meet the client's exact requirements
Prioritises and understands clients, providing helpful suggestions and thorough assessments
Professional installation with excellent communication and high-quality workmanship

Important Must-know Facts and Services:

Highly recommended for both residential and commercial air conditioning and ventilation work
A locally-owned business and all partners in the industry are highly skilled
Accredited dealer and installer for all major brands
Offers the maximum warranty from the suppliers

Wasabi Air

Base: Tawa, Wellington
Hours: Mon to Fri 8am – 4:30pm
Google Review rating: 4.1/5
Website: Wasabi Air
Facebook Page: None
Email address: [email protected]
Phone: 04 499 4602

Customer Feedback:

Reliable and professional service across installations, servicing, and repairs
Friendly team that makes the process easy and stress-free
Quick response to enquiries and aftercare support with no fuss
Excellent workmanship and attention to detail from start to finish

Important Must-know Facts and Services:

Wellington-based HVAC and energy solutions firm serving the Wellington and Wairarapa regions
Operates three specialised divisions: Wasabi Air (residential heating and cooling), Wasabi Ice (commercial HVAC), and Wasabi Solar (solar power systems)
Offers full services from consultation and design through to installation, maintenance, and warranties

MoneyHub's Top Trusted Wellington Heat Pump & AC Experts

Our research identified the leading heat pump and air conditioning experts in Wellington who consistently deliver exceptional results.
We suggest contacting Get Pumped Heatpumps, Yeti Air Conditioning and Heat Pumps or On Time Aircon— our top heat pump & AC experts with proven reviews have delivered outstanding results to Wellington residents just like you.
Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

Get Pumped Heatpumps

Yeti Air Conditioning and Heat Pumps

On Time Aircon

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⚠️ Disclaimer: MoneyHub.co.nz may have financial relationships with some businesses listed on this page due to their acceptance of our invite for additional promotion. We stand by the businesses we work with and believe them to be among the best. The pricing information provided is for informational and guidance purposes only and may not accurately represent the actual quotes or final bills for individual services. Our list should not be considered comprehensive. Please research and obtain quotes directly from a range of businesses to ensure accurate pricing and suitability for your needs.