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Best heat pump and air conditioning experts in Wellington

Heat Pumps Wellington
Updated 5 December 2020
Heat pumps are a clean way to heat your home and serve as a cost-effective alternative to coal fires, fan heaters and underfloor heating. Every week, hundreds of Wellington homes have a heat pump installed. But what are the upfront costs, ongoing costs and pros and cons?

In this guide, we cover:
  • How much do heat pumps cost?
  • Pros and Cons of a Heat Pump
  • Top 5 Most Sought-After Wellington Heat Pump Professionals

Know this first - Essential to the efficient running of a heat pump is a well-insulated home. Before shopping around for a heat pump, make sure your home is warm and sealed. Otherwise, your energy efficient heat pump will be working inefficiently for all winter.

Heat pumps are big business – in 2019, government data confirmed over 170,000 new units were sold around New Zealand. Right now, 30% of New Zealand homes have one installed. ​​

Heat Pumps Wellington

How much do heat pumps cost?

There are three significant costs - the unit price and installation (both one-off), and the ongoing costs.
Research from Consumer NZ in 2019 found significant variations in heat pump unit and installation costs.

1. The unit
  • The price range is $1,350 to about $6,000
  • Most heat pump units installed in Wellington have a 6 kW capacity, but the price of each unit, like any appliance or whiteware, will be influenced by brand, promotions and warranties.

2. The installation
  • Consumer estimates a standard installation will cost anywhere from ranging from $750 to $1,350.
  • You’ll need an electrician (who will connect the unit to your main circuit) and an installer (who affixes the unit and makes sure everything is installed correctly, as well as being adequately protected from the weather.

3. Operating costs
  • Per a recent article in Stuff and guidance from the ECCA, heat pumps are the most efficient way of using electricity to heat your home. This is because they transfer heat from outside air and in this way produce three to four times more warmth (300-400 per cent efficiency).
  • In terms of energy usage, for every 5kW of heating, you pay for around 1.5kW of electric energy. In general, heat pump heating is roughly one quarter the cost of electric heating and about one third the cost of gas heating.
  • While every heat pump, home and power unit price will be different, the savings over oil-filled heaters can be significant. As an example, for a standard-sized lounge, with insulation and good curtains, heating this to 21 degrees in winter will cost:
  1. $4.30 per day ($30c/kWh) using an oil heater (total cost per winter month = $129).
  2. $0.95 per day using a heat pump like the Daikin FTXM50 (total cost per winter month = around $30).

Heat Pumps Wellington

Pros and Cons of a Heat Pump

Heat pumps get a lot of positive media, but are they without drawbacks? We explain the pros and cons below:
  1. ​Energy-efficient – heat pumps produce far fewer carbon emissions than conventional heating such as coal fires. As Wellington chills down for winter and the smell of fires burn, a heat pump is arguably the greenest heating source you can have.
  2. Easy to install – heat pumps are, in most cases, easy to install. They will need some space outside for the condenser unit, but an experienced heat pump installation professional will find a discreet place to place them. 
  3. Provides aircon – Wellington can have hot summers, so being able to use the unit to cool your living areas can be more efficient than ceiling fans or stand-up fans. 

​Cons
  1. Upfront cost - According to a recent article in Stuff, you're unlikely to get any change from $2,300-$3,500, but you "should regain that in electricity savings over time".
  2. Noise – some heat pumps can be noisy, so selecting a quiet model is wise if you’re sleeping close to the unit. 
  3. Not 100% zero-carbon – unless your electricity source is solar, hydro or wind, the energy used to run a heat pump isn’t completely zero-carbon. 
  4. Not always efficient for smaller spaces – Per a recent article in Stuff, electric heaters are the most cost-effective option to heat small bedrooms and occasionally-used areas, like an office. But in large living spaces, a heat pump that runs at triple the efficiency for a fraction of the cost (as low as 20 per cent compared with other forms of electric heating), will more than pay for itself.

Heat Pumps Frequently Asked Questions

Heat pumps are a big investment, and with such a variety of options it is essential to do your homework. The FAQs below help explain how to find the right unit for your needs.

Which heat pump is right for my home?

Firstly, you need to calculate the space you wish your heat pump to regulate. You'll need to look at the number of windows, your insulation and potential places for installation. Different heat pumps are designed for different sizes and conditions. This avoids a unit being pushed to the limits (when the unit's power is too small for the area) or worn out by turning off and on frequently (when a unit is too big for a small space).

How long does it take to install a heat pump?

In most instances, it will be about 3-6 hours, depending on complications, pipe material and wall material.​

How long will a heat pump last, and how long is the warranty?

Quality units can last between 10 to 15 years. It's important to carry out regular maintenance to extend the life as long as possible. A warranty is usually around five years, but some manufacturers offer warranties for up to seven years. 

Heat pumps wellington

Top 5 Most Sought-After Wellington Heat Pump Professionals

​Our list below, which is no particular order, highlights popular Wellington-based heat pump installation specialists. We have selected these based on their history of longstanding service within Wellington, location and data extracted from internet reviews on Google Business, Facebook, TradeMe Services and others.

No heat pump provider has paid to appear on this list, and MoneyHub.co.nz has no relationship with anyone listed below.
Heat Pumps Wellington

Wasabi Air Wellington Heat Pumps

Wasabi Air Wellington Heat Pumps provides both heating and cooling solutions to the Wellington region. They are a family-owned and operated business based in Johnsonville offering service to all residential properties within the area.

What customers like:   
  • Has great communication
  • Offers excellent advice
  • Helpful and easy to deal with
  • Discusses various heat pump options
  • Quick to action
Services include but not limited to:    
  • Heat pump solutions
  • Ducted and multi-system installation
  • Heat pump maintenance and service
Google Rating: 4.6/5
Base: Johnsonville, Wellington
Website: Wasabi Air Wellington Heat Pumps
Contact number: 04 499 4602
Heat Pumps Wellington

BA Heat Pumps Ltd

BA Heat Pumps Ltd is composed of a team of electricians providing heat pump installation, air conditioning, ventilation and electrical solutions to residential and commercial properties. They are based in Porirua and has more than 25 years of experience in the industry.
​
What customers like:   
  • Quick to respond and take action
  • Reasonably priced services
  • High-standard installations
  • Provides excellent customer services
  • Friendly and reliable technicians
  • Punctual and professional
Services include but not limited to:    
  • Heat pump installation
  • Airconditioning installation
  • Heat pump repairs
  • Heat pump servicing
  • Ventilation
  • Electrical
Google Rating: 5.0/5
Base: Hataitai, Wellington
Website: BA Heat Pumps Ltd
Contact number: 0800 228 844
Heat Pumps Wellington

Get Pumped Heatpumps

Get Pumped Heatpumps has been in the industry since 2016. Although it is still a relatively new business, its owner and operator have been working on heat pumps for over 18 years. Get Pumped Heatpumps have been providing heat pump design, installation and maintenance to residential homes, new builds and commercial establishments.
​
What customers like:   
  • Excellent customer service
  • Respectful of their client’s home
  • Listens to their client’s requirements
  • Works neatly
  • Top-notch workmanship
  • Competitive pricing
Services inclde but not limited to:    
  • Heat pump installation
  • Heat pump repairs  
  • Heat pump maintenance
Google Rating: 5.0/5 
Base: Mobile only
Website: Get Pumped Heatpumps
Contact number: 022 308 7818
Heat Pumps Wellington

HRV Wellington

​HRV Wellington started operating in 2003 and has since been helping Kiwis with their home ventilation, heat pump, cooling system and water filtration. They are known to use the unique nanofibre technology to prevent dust, mould spores and allergy particles.

What customers like:   
  • Excellent communication with a professional approach
  • Installs quickly and neatly
  • Takes time to explain the system fully
  • Easy to deal with
Services include but not limited to:    
  • Heat pump installation
  • Cooling system installation
  • Ventilation
  • Water filtration system installation
Google Rating: 4.6/5
Base:  Mobile only  
Website: HRV Wellington 
Contact number: 0800 478 123
Heat Pumps Wellington

Smart Air Solutions Ltd

Smart Air Solutions Ltd supplies heat pumps and air conditioning to the residential and commercial properties in the Wellington region since 2008. They also take care of the maintenance, repair, and installation of the system.
​
What customers like:   
  • Friendly, speedy and professional service
  • Provides a better option for a lower budget
  • Thoroughly discusses installation details to their clients
  • Tidily installs the unit
  • Competitive pricing
  • Knowledgeable and considerate technicians
Services include but not limited to:    
  • Heat pump installation
  • Air conditioning installation
  • Supply of heat pump and air conditioning system
  • Maintenance and repair of heat pumps
Google Rating: 4.8/5
Base: Plimmerton, Porirua
Website: Smart Air Solutions Ltd 
Contact number: 04 233 6161
Disclaimer: MoneyHub.co.nz has no relationship, financial or otherwise, with any of the heat pump professionals listed on this page. Quotes and final costs for heat pump installation, servicing and running costs will vary, and our pricing guide is for informational purposes only.

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