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The Best Heat Pump and Air Conditioning Experts in Auckland

Updated 11 June 2025

Summary:
  • Heat pumps are a clean way to heat your home and serve as a cost-effective alternative to wood burners, fan heaters and underfloor heating. Every week, hundreds of Auckland homes have a heat pump installed. But what are the upfront costs, ongoing costs and pros and cons?

In this guide, we cover:
Know this first - Essential to the efficient running of a heat pump is a well-insulated home. Before shopping around for a heat pump, make sure your home is warm and sealed. Otherwise, your energy efficient heat pump will be working inefficiently for all winter.

Heat pumps are big business – in 2019, government data confirmed over 170,000 new units were sold around New Zealand. Right now, 30% of New Zealand homes have one installed. ​​
MoneyHub's Top Trusted Auckland Heat Pump and Air conditioning Experts
  • Our research identified the leading heat pump and air conditioning experts in Auckland who consistently deliver exceptional results.
  • We recommend Endeavour, OneAir and TotalCare Heat Pumps—top-rated experts with proven reviews, providing outstanding service to Auckland residents.
  • Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

How much do heat pumps cost?

There are three significant costs - the unit price and installation (both one-off), and the ongoing costs.
Research from Consumer NZ in 2019 found significant variations in heat pump unit and installation costs.

1. The unit
  • The price range is $1,350 to about $6,000
  • Most heat pump units installed in Auckland have a 6 kW capacity, but the price of each unit, like any appliance or whiteware, will be influenced by brand, promotions and warranties.

2. The installation
  • Consumer estimates a standard installation will cost anywhere from ranging from $750 to $1,350.
  • You’ll need an electrician (who will connect the unit to your main circuit) and an installer (who affixes the unit and makes sure everything is installed correctly, as well as being adequately protected from the weather.

3. Operating costs
  • Per a recent article in Stuff and guidance from the ECCA, heat pumps are the most efficient way of using electricity to heat your home. This is because they transfer heat from outside air and in this way produce three to four times more warmth (300-400 per cent efficiency).
  • In terms of energy usage, for every 5kW of heating, you pay for around 1.5kW of electric energy. In general, heat pump heating is roughly one quarter the cost of electric heating and about one third the cost of gas heating.
  • While every heat pump, home and power unit price will be different, the savings over oil-filled heaters can be significant. As an example, for a standard-sized lounge, with insulation and good curtains, heating this to 21 degrees in winter will cost:
  1. $4.30 per day ($30c/kWh) using an oil heater (total cost per winter month = $129).
  2. $0.95 per day using a heat pump like the Daikin FTXM50 (total cost per winter month = around $30).

Know this:
  • Some installers may charge a fee for an on-site evaluation and quote, which is often refunded if you proceed with the job. While this can be a worthwhile investment for a detailed assessment, it’s important to weigh up whether a paid quote is necessary, as many businesses offer free quotes. Checking upfront can help you avoid unexpected costs.

Pros and Cons of a Heat Pump

Heat pumps get a lot of positive media, but are they without drawbacks? We explain the pros and cons below:
  1. ​Energy-efficient – heat pumps produce far fewer carbon emissions than conventional heating such as wood burners. As Auckland chills down for winter and the smell of fires burn, a heat pump is arguably the greenest heating source you can have.
  2. Easy to install – heat pumps are, in most cases, easy to install. They will need some space outside for the condenser unit, but an experienced heat pump installation professional will find a discreet place to place them. 
  3. Provides aircon – Auckland can have hot summers, so being able to use the unit to cool your living areas can be more efficient than ceiling fans or stand-up fans. 

​Cons
  1. Upfront cost - According to a recent article in Stuff, you're unlikely to get any change from $2,300-$3,500, but you "should regain that in electricity savings over time".
  2. Noise – some heat pumps can be noisy, so selecting a quiet model is wise if you’re sleeping close to the unit. 
  3. Not 100% zero-carbon – unless your electricity source is solar, hydro or wind, the energy used to run a heat pump isn’t completely zero-carbon. 
  4. Not always efficient for smaller spaces – Per the article in Stuff, electric heaters are the most cost-effective option to heat small bedrooms and occasionally-used areas, like an office. But in large living spaces, a heat pump that runs at triple the efficiency for a fraction of the cost (as low as 20 per cent compared with other forms of electric heating), will more than pay for itself.

Heat Pumps Frequently Asked Questions

Heat pumps are a big investment, and with such a variety of options it is essential to do your homework. The FAQs below help explain how to find the right unit for your needs.

Which heat pump is right for my home?

Firstly, you need to calculate the space you wish your heat pump to regulate. You'll need to look at the number of windows, your insulation and potential places for installation. Different heat pumps are designed for different sizes and conditions. This avoids a unit being pushed to the limits (when the unit's power is too small for the area) or worn out by turning off and on frequently (when a unit is too big for a small space).

How long does it take to install a heat pump?

In most instances, it will be about 3-6 hours, depending on complications, pipe material and wall material.​

How long will a heat pump last, and how long is the warranty?

Quality units can last between 10 to 15 years. It's important to carry out regular maintenance to extend the life as long as possible. A warranty is usually around five years, but some manufacturers offer warranties for up to seven years. 

MoneyHub's Top Trusted Auckland Heat Pump and Air conditioning Experts
  • Our research identified the leading heat pump and air conditioning experts in Auckland who consistently deliver exceptional results.
  • We recommend Endeavour, OneAir and TotalCare Heat Pumps—top-rated experts with proven reviews, providing outstanding service to Auckland residents.
  • Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

The Best Auckland Heat Pump Professionals

​Our list below, which is no particular order, highlights popular Auckland-based heat pump installation specialists. We have selected these based on their history of longstanding service within Auckland, location and data extracted from internet reviews on Google Business, Facebook, TradeMe Services and others.

Endeavour

Base: East Tāmaki, Auckland
Hours: Mon to Fri 7:00 am – 7:30pm
                      Sat 7:00 am – 5:00 pm
Google Review Rating: 4.7/5
Website: Endeavour
Facebook Page: Endeavour
​Email address: [email protected]
Phone: 0800 669 496

Customer Feedback:
  • Provides prompt and effective heat pump servicing for improved performance
  • Quickly identifies issues and offers clear explanations for clients
  • Delivers efficient repairs to restore comfort in the home
  • Helps reduce energy bills through expert maintenance
  • Ensures high-quality service that clients highly recommend
Pros:
  • As a NZ Trade Group member, Endeavour guarantees professional and reliable service.
 
Cons:
  • None
 
Important Must-know Facts and Services:
  • Endeavour's NZ Herald advertorial highlights the importance of servicing heat pumps to boost efficiency, lower bills, and extend lifespan
  • Offers a wide range of HVAC services, including air conditioning, heat pump installation and maintenance, ventilation, and duct cleaning, to meet all your heating and cooling needs
  • With over 15 years of experience, we expertly service and repair all major heat pump brands, ensuring smooth operation for both newer and older models

OneAir

Areas served: Auckland
Base: Penrose, Auckland  
Hours: Mon to Thurs 8 am – 5 pm, Fri 8 am – 4 pm 
Google Review Rating: 4.8/5
Website: OneAir 
Facebook Page: OneAir 
Email Address: [email protected]
​Phone: 0800 663 247
 
Customer Feedback:
  • Thorough and detailed servicing of heat pumps
  • Clear communication and expert advice
  • Friendly, polite, and professional technicians
  • Efficient and quick response to service requests
  • ​High standard of work and expertise in handling heat pump issues

Pros:
  • Offers customised solutions for residential and commercial properties
  • OneAir’s "ServicePlus Protection Guarantee" offers one year of free repairs and call-outs (up to $350) for heat pumps outside warranty when serviced for $169, along with priority servicing and maintenance discounts. For details, visit their ServicePlus page

Cons:
  • None

Important Must-know Facts and Services:
  • Specialises in HVAC (heating, ventilation, and air conditioning) system installation, maintenance, and repair
  • Partners with brands like Mitsubishi Electric, Panasonic, Samsung, Fujitsu, Daikin, Toshiba, and Carrier​
  • OneAir is one of the first businesses to offer the installation of the new Samsung AI Heat Pump, featuring advanced smart technology for optimal energy efficiency and performance

TotalCare Heat Pumps Auckland

Areas served: Auckland region 
Base: Waterview, Auckland 
Hours: 24 hours
Google Review Rating: 5.0/5
Website: TotalCare Heat Pumps Auckland
Facebook Page: TotalCare Heat Pumps Auckland
Email Address: [email protected]
​Phone: 09 872 7667
 
Customer Feedback:
  • Expert installation of Samsung heat pumps with noticeable improvement in comfort and energy efficiency
  • Smooth, stress-free process from consultation to final setup
  • Reliable and professional service, even for urgent or large-scale installations
  • Friendly and knowledgeable team, offering helpful energy-saving tips
  • Tidy, timely, and efficient installation process
 
Pros:
  • Offers free, no-obligation quotes 
  • All heat pumps come with a 5-year warranty
 
Cons:
  • None 

Important Must-know Facts and Services:
  • Family-run business offering expert and reliable electrical and HVAC services across Auckland since 2020
  • Led by a New Zealand Registered Electrical Engineer with over 10 years of experience in residential, commercial, and industrial work
  • Specialises in heat pump installations using trusted brands with clean installs and dependable aftercare
  • Offers a full range of electrical services, including EV charger installs, switchboard upgrades, and lighting

Comfort Solutions

Areas served: Auckland wide
Base: Henderson, Auckland
Hours: Mon to Fri 8 am – 4 pm 
Google Review Rating: 4.9/5
Website: Comfort Solutions
Facebook Page: Comfort Solutions
Email Address: [email protected]
​Phone: 0800 226 636
 
Customer Feedback:
  • Professional and knowledgeable technicians delivering high-quality installations and servicing
  • Friendly, helpful, and cheerful office support for seamless communication
  • Thorough and efficient servicing of old heat pumps
  • Dedication to answering questions and ensuring customer comfort throughout the process
  • Excellent work ethic and attention to detail during installations
 
Pros:
  • Offers full 5-year installation warranty 
  • Free no-obligation quotes available
    ​ 
Cons:
  • None 

Important Must-know Facts and Services:
  • Customised installations for year-round comfort
  • Offers top brands like Panasonic, Mitsubishi Electric, Daikin, and Fujitsu
  • Services include installation, maintenance, and servicing
  • Over 30 years of combined industry experience

Kiwi Heat Pumps

Areas served: Greater Auckland region
Base: Silverdale, Auckland
Hours: Mon to Fri 7 am – 7 pm
Google Review Rating: 4.8/5
Website: Kiwi Heat Pumps
Facebook Page: Kiwi Heat Pumps
Email Address: [email protected]
​Phone: 0800 549 443 
 
Customer Feedback:
  • Efficient and tidy heat pump installations
  • Excellent communication throughout the process
  • Professional, friendly, and punctual technicians
  • Quick and hassle-free installations with minimal disruption
  • Impeccable service from quoting to installation
 
Pros:
  • Competitive pricing
  • Provides custom-designed systems, installation, and servicing
 
Cons:
  • Does not sell other brands of heat pumps

Important Must-know Facts and Services:
  • Fujitsu and Daikin accredited installers
  • Offers a 6-year warranty on installations
  • Serves residential, commercial, and industrial clients in Auckland
MoneyHub's Top Trusted Auckland Heat Pump and Air conditioning Experts
  • Our research identified the leading heat pump and air conditioning experts in Auckland who consistently deliver exceptional results.
  • We recommend Endeavour, OneAir and TotalCare Heat Pumps—top-rated experts with proven reviews, providing outstanding service to Auckland residents.
  • Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.

Varcoe Airconditioning and Heat Pumps

Areas served: Auckland Wide
Base: Papakura, Auckland
Hours: Mon to Fri 8 am – 5 pm
Google Review Rating: 4.8/5
Website: Varcoe Air Conditioning and Heating
Facebook Page: Varcoe Air Conditioning and Heating
Email Address: [email protected]
​Phone: 0800 088 888
 
Customer Feedback:
  • Going above and beyond expectations, including tackling challenging installations
  • Prompt responses for quotes and installations within a short timeframe
  • Excellent advice provided on using and maintaining units
  • Honest, pleasant, and knowledgeable team delivering top-notch workmanship
  • Thorough and accurate measurements during the quoting process
 
Pros:
  • Site Safe accredited 
  • ​Free no-obligation quotes available
 
Cons:
  • Does not assist with heat pump relocation

Important Must-know Facts and Services:​
  • Cleans and disinfects air conditioning units, including checking electrical terminals, components, evaporator coils, and air temperature for installed units
  • Installs heat pumps for single rooms, multi-rooms, and ducted whole-home systems, as well as floor consoles and cassettes
  • Provides installation for commercial heat pumps and WiFi heat pump control systems

Top Lane Traders

Areas served: Greater Auckland region
Base: Manukau, Auckland
Hours: Mon to Fri 8 am –  5 pm 
Google Review Rating: 5.0/5
Website: Top Lane Traders
Facebook Page: None
Email Address: [email protected]
​Phone: 021 140 3674
 
Customer Feedback:
  • Excellent communication and quick response to inquiries
  • Fast and efficient service, completing installations on time
  • Competitive and transparent pricing with no surprises
  • Professional, punctual, and pleasant team to deal with
  • High-quality installations with attention to detail

Pros:
  • Provides a free first service on installed heat pumps
  • Provides free, no-obligation quotes
 
Cons:
  • None

Important Must-know Facts and Services:
  • All units come with a manufacturer’s full warranty and an additional installation warranty
  • Offers heat pump cleaning products for DIY users
  • Provides Test & Tag services

Absolute Cool Ltd

Areas served: Auckland, Hamilton and other cities (by appointment) 
Base: Epsom, Auckland  
Hours: Mon to Fri 8 am – 7 pm, Sat 9 am – 12 pm 
Google Review Rating: 4.9/5
Website: Absolute Cool Ltd
Facebook Page: Absolute Cool Ltd
Email Address: [email protected]
​Phone: 0800 937 2665
 
Customer Feedback:
  • ​Quick and efficient installation, with minimal disruption
  • Neat and tidy work, including post-installation cleanup
  • Expert advice on optimal placement of units for best performance
  • Reliable and thorough, with clear explanations of unit functions
  • Great value for money, highly recommended for both residential and rental properties

Pros:
  • Member of Site Safety 
  • No overtime charges 
 
Cons:
  • None

Important Must-know Facts and Services:
  • Absolute Cool Ltd offers air conditioning solutions for residential and commercial properties in Auckland and Hamilton
  • Provides reputable air conditioning brands and services for installed units
  • Specialises in heat pump installation, ventilation system repairs, and commercial air-conditioning design, maintenance, and installation

Heat and Cool Air Conditioning

Areas served: Auckland Wide
Base: New Lynn, Auckland
Hours: Mon to Fri 8 am – 4 pm 
Google Review Rating: 4.9/5
Website: Heat and Cool
Facebook Page: Heat and Cool 
Email Address: [email protected]
​Phone: 09 827 4784
 
Customer Feedback:
  • Competitive pricing, with great value for money
  • Excellent communication throughout the process
  • Professional and efficient installation, including any necessary adjustments
  • Consistently positive experiences and highly recommended
  • Fast, tidy work with minimal disruption
  • High-quality workmanship, always meeting customer expectations

Pros:
  • Provides free, no-obligation quotes
  • Partners with top brands like Mitsubishi Electric for reliable, high-performance systems
 
Cons:
  • Only uses Mitsubishi Electric products

Important Must-know Facts and Services:
  • Over 25 years of specialist experience in heating and cooling solutions
  • Offers tailored solutions for both residential and commercial needs
  • Offers fresh air ventilation systems for optimal air quality

AES Heat Pumps

Areas served: Auckland wide
Base: Mount Wellington, Auckland
Hours: Mon to Sun 7 am – 7 pm 
Google Review Rating: 4.6/5
Website: Auckland Energy Solutions
Facebook Page: Auckland Energy Solutions
Email Address: [email protected]
​Phone: 09 575 1191
 
Customer Feedback:
  • Thorough initial consultation with detailed, responsive communication
  • Excellent customer service, with personalised assistance throughout
  • Clear and transparent quotes, ensuring full understanding of the project
  • Demonstrations and helpful advice to aid decision-making
  • Professional technicians who pay attention to detail
 
Pros:
  • Considers the client’s budget and provides reliable recommendations 
  • Provides free, no-obligation quotes
  • Uses known and reputable products such as Fujitsu, Mitsubishi-Electric, Panasonic, Daikin, Toshiba and Carrier
 
Cons:
  • We recommend checking their Google reviews to get a clear idea of their service quality

Important Must-know Facts and Services:
  • A team of registered electricians with expertise in heat pump installation and accredited installers of Ducted AC Systems
  • Supplies and installs heat pumps, air conditioning systems, Hi-Wall Split systems, and cassette units for residential and commercial premises
  • Provides services for central ducted heating and cooling systems, as well as removal, relocation, maintenance, re-gassing, and de-gassing services

Oxygen Air

Areas served: Auckland wide 
Base: East Tamaki, Auckland
Hours: Mon to Fri 8 am – 5 pm 
Google Review Rating: 4.7/5
Website: Oxygen Air
Facebook Page: Oxygen Air
Email Address: [email protected]
​Phone: 0800 854 085
 
Customer Feedback:
  • Clear and transparent quoting with multiple options and expert recommendations
  • Professional, timely installation completed in a short timeframe
  • Great communication throughout the process, with proactive follow-up
  • Flexible and responsive service, especially with scheduling changes
  • Friendly and hardworking team that goes above and beyond for customer satisfaction

Pros:
  • Gives up to 6 years warranty to their installed units ​
  • Provides a Best Price Guarantee on heat pump models
 
Cons:
  • We recommend checking their Google reviews to get a clear idea of their service quality
 
Important Must-know Facts and Services:
  • Over 10 years of experience in heat pump and air conditioning installations
  • Specialises in both residential and commercial systems
  • Offers top-quality brands like Fujitsu, Panasonic, Mitsubishi, and Haier
  • Locally owned and operated in areas such as Auckland, Waikato, and Bay of Plenty
MoneyHub's Top Trusted Auckland Heat Pump and Air conditioning Experts
  • Our research identified the leading heat pump and air conditioning experts in Auckland who consistently deliver exceptional results.
  • We recommend Endeavour, OneAir and TotalCare Heat Pumps—top-rated experts with proven reviews, providing outstanding service to Auckland residents.
  • Contacting a heat pump and air conditioning expert by phone is the best way to start—discuss your heating and cooling needs and learn how the right system can keep your home comfortable year-round while optimising energy efficiency.
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⚠️​ Disclaimer: MoneyHub.co.nz may have financial relationships with some businesses listed on this page due to their acceptance of our invite for additional promotion. We stand by the businesses we work with and believe them to be among the best. The pricing information provided is for informational and guidance purposes only and may not accurately represent the actual quotes or final bills for individual services. Our list should not be considered comprehensive. Please research and obtain quotes directly from a range of businesses to ensure accurate pricing and suitability for your needs.