Genesis Energy Review - Prices, Discounts, Deals, Tariffs and Fees
Our guide explains Genesis Energy's pricing, bonuses, contracts, pros and cons and must-know facts, and how it compares to other power companies for residents of Auckland, Hamilton, Wellington, Christchurch and Dunedin.
Updated 15 August 2024
Genesis Energy in a Nutshell
Our review: To help you understand how Genesis Energy works and the pros and cons of their plans, our guide covers:
- Genesis Energy is New Zealand’s largest electricity retailer by market share and is part-owned by the New Zealand government.
- Thanks to its several generation plants across the country, Genesis Energy’s network serves every corner of New Zealand, with more than 400,000 Single Installation Control Points (ICPs), representing 23% of the total retail electricity market.
- Plans and Pricing: Genesis Energy offers one core plan: the Energy Plus Plan (which offers several perks, including free power hours, payment discounts and a sign-up bonus). Genesis have also recently introduced an EV Plan, you can find more information about that plan on our EV Plans review.
Our review: To help you understand how Genesis Energy works and the pros and cons of their plans, our guide covers:
Genesis Energy Price Analysis
Our Price Comparison Research and Results:
- Our latest 2022 research revealed that Genesis Energy's plans offered a very competitive offering for both low and standard users in Auckland, Hamilton, Wellington, Christchurch and Dunedin, and the range of rewards (i.e. discounts) can lower bills.
- Compare Genesis Energy's prices with the rest of the market here.
How green is Genesis Energy?
Genesis Energy owns and operates a number of renewable generation power plants around New Zealand.
Genesis Energy Plus Plan
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Genesis Energy Plus Plan Review
- Genesis Energy's Plus Plan offers more options and a range of rewards
- Our view is that the Plus Plan is all about freedom of choice, and offers discounts based on those choices. You can choose between fixed or flexible contract terms, pick your preferred payment method and decide how to receive your electricity bill. This plan is ideal for New Zealanders that value flexibility and convenience above all else.
The Pros:
- Customers have the freedom to choose between fixed rates for 12 months (with a 3% discount off each bill), or a flexible contract, with “no exit fee.”
- 5% dual fuel discount (for example, if you sign up for gas) and up to 6% in additional discounts
- Customers are eligible for Genesis Energy Discounts and Rewards that include 1% discount when choosing to receive your bill by email or via the Genesis Energy IQ app, 2% discount off your bill when paying by direct debit, and 1% discount when you pay by credit card.
- Customers are offered bonuses such as Power Shouts
- $100 credit when signing up online and committing to a 12 month contract
Cons:
- If you cancel the fixed 12-month Plus Plan, you will have to pay an early termination fee of $150 (including GST).
Genesis Energy Conclusion
To determine which plan best suits your needs, you’ll need to consider the following:
- Total energy consumption (kWh) per year The Energy Plus Plan is, in most cases, a great choice on account of the flexibility and potential discounts that can be obtained.
- Flexibility and convenience: The Plus Plan lets you decide almost every aspect of the contract.
- Additional benefits: Used wisely, Power Shouts and benefits can compensate for the higher variable rate of the Plus Plan.
Genesis Energy Frequently Asked Questions
To help you decide if Genesis Energy is right for your home, we've published a number of frequently asked questions.
What does Genesis Energy cost per month, and is it the cheapest?
What you pay depends on where you live, how much energy you use and what plan you're on. Our electricity comparison guide has more information about estimated costs and how it compares to other companies.
Is Genesis Energy available at my address?
Most likely - you'll need to type in your address to see if you're covered.
What does a Genesis Energy bill look like, and how do I pay?
This video explains how the bill appears, what everything means and when it's due. Genesis Energy accepts direct debits and credit cards - your can read more from their ways to pay your power bill guide.
Does Genesis Energy use renewable sources of electricity?
Yes - Genesis Energy owns and operates a number of renewable generation power plants around New Zealand.
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