Compare House Insurance
Our guide explains everything you need to know to get the best policy at the lowest price.
Updated 16 December 2019
Summary of House Insurance
- New Zealand has many natural hazards, or risks, including floods, earthquakes, and landslips. Some places are riskier to live than others, as they experience more natural hazards. In the past, insurers would price insurance 'equally' based on the property size, regardless of its location. Now, insurers are facing higher costs to insure and are moving to price insurance specific to a property's location and history.
- Because of recent events, house insurance costs continue to rise, and homeowners in Christchurch and Wellington, in particular, are facing difficulties in getting appropriate insurance for their home.
- We have priced home-only insurance, and not included contents cover. We found even $25,000 of contents cover could increase some policies by 15% to 60%. Given house insurance's ongoing price rises, and how a number of New Zealanders are struggling to afford it (as reported in this Stuff article), our focus is on house-only.
- We review policies from eight well-known insurers, and compare them side by side. Our House Insurance Quotes show the most attractive policies for example properties in major cities - Auckland, Hamilton, New Plymouth, Wellington, Lower Hutt, Nelson, Christchurch and Dunedin.
- Significant savings can be found by following simple tips, including having an accurate sum-insured amount and an appropriate excess.
Know this: Why house insurance increasing
Many homeowners in certain parts of New Zealand have seen significant changes in their home insurance policies. While both Earthquake Commission (EQC) and Fire Service levies have increased, this is not causing reported cases of policy costs doubling. The reason is primarily the risk of earthquakes. Tower Insurance and AIG (which owns AMI, NZI and State) introduced 'full risk-based pricing' in mid-2018. This means that insurers now don't 'share' the risk with less-risky policyholders. Instead, if you own a house in an area with a higher risk of earthquakes, you will pay more for insurance.
If you are in Christchurch, Kaikoura or Wellington, this may mean insurance is more difficult to obtain and expensive, as outlined by our sample quotes guide and media reports.
If you are in Christchurch, Kaikoura or Wellington, this may mean insurance is more difficult to obtain and expensive, as outlined by our sample quotes guide and media reports.
This guide covers:
Compare House Insurance Quotes With Our Top 3 Insurers
- Our research highlighted three price and value-leading home insurers. We suggest getting quotes from Tower, AMI and Initio (in that order) to get an idea of what it's going to cost.
- Getting a quote is easy and fast - ten minutes is all you'll need to get two or three quotes.
- Switching home insurers can save you money - our top 3 insurers offered good deals year-round to attract new customers.
- For homeowners in the Wellington or Christchurch region, quotes are more difficult to obtain. We suggest broadening your search to all home insurers in our list, and beyond if necessary.
Are you looking for contents insurance, or insurance for an investment property?
- This guide is not for you - visit our contents insurance guide or landlord insurance guide.
- If you are looking to estimate the rebuild cost of your home or an investment property, our house insurance calculator explains everything you need to know.
Compare House Insurance Quotes New Zealand-wide
- Well known insurers such as AA Insurance, AMI, AMP, Initio, State, Trade Me, Tower and Warehouse Money all sell house insurance.
- Each policy referenced below is "home only", no contents are included. The quotes are for a single-story, brick and tile roof property with a sum insured value of $450,000.
- We obtained quotes for nine properties in locations all over New Zealand.
- For an easy-to-follow policy comparison between all house insurance providers, download our PDF table.
Disclaimer: Specific House Insurance policies and their terms and conditions differ between insurers. We make no representation that the quotes below imply that the policies are the same in form and substance. Please review policies in detail before making any decision.
Home Insurance Quotes for $450,000 of sum-insured cover as at May 2019 (click to enlarge)
Observations:
Summary
- Christchurch, Wellington and Lower Hutt (and proximate areas) continue to be problematic for standard house insurance.
- In our quote requests, only Tower (who also provide Trade Me Insurance's policies) would provide quotes without further consideration for earthquake-prone areas.
- AA Insurance, State and Warehouse Money came back with the highest quotes overall, with challenger insurers such as Initio and Trade Me offering better deals, alongside incumbents such as AMI and AMP
- The quotes confirmed shopping around was always the best approach to save money, as cover for our Christchurch property cost $1,788 with Tower, and a steep $2,751 with Trade Me Insurance.
Summary
- If you're serious about switching insurers, or want to negotiate a better deal with your existing one, compare compare compare. It's the only way to have any bargaining power when it comes to bringing down the cost of house insurance.
- If you live in Christchurch or the Wellington region, insurers will generally take longer to come back with a quote, but persist
- We expect home insurance prices to change in 2020 and beyond as insurers charge natural disaster-prone areas more, (as announced in this Stuff.co.nz article) relative to low-risk areas. This means low-risk areas will pay relatively less, as is already being seen in the sample quotes above.
Compare Policy Details
We've compared house insurance policies side-by-side to make it easier to see where you're covered, and where you're not. Download our comparison table in PDF or JPEG format.
Click to enlarge (downloads as a PDF)
Disclaimer: This policy comparison is not intended to be financial or insurance advice. It is a summary of the various policy terms of coverage only. For full details of policy coverage, terms, benefits and exclusions please refer to the specifc policy wording document.
Compare House Insurance Quotes With Our Top 3 Insurers
- Our research highlighted three price and value-leading home insurers. We suggest getting quotes from Tower, AMI and Initio (in that order) to get an idea of what it's going to cost.
- Getting a quote is easy and fast - ten minutes is all you'll need to get two or three quotes.
- Switching home insurers can save you money - our top 3 insurers offered good deals year-round to attract new customers.
- For homeowners in the Wellington or Christchurch region, quotes are more difficult to obtain. We suggest broadening your search to all home insurers in our list, and beyond if necessary.
10 House Insurance Must-Know Facts
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A home insurance policy covers everything 'fixed' to your home and propertyHouse insurance covers everything fixed to your property, so having the right level of cover is important, as is understanding the differences in policies.
Your home includes all of the following items which are owned by you:
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Know what house insurance doesn't cover...
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If how you 'use' your house changes, it may be a 'change of circumstances' and the insurer will need to knowInsurers are constantly assessing their risk, and an event or decision you make may constitute a 'change in circumstance'. If this is the case, your insurance company may need to know. This can include:
It is always smart to be on the same page as your insurer - if one of the above applies, a quick phone call will let you know where you stand. Be sure to take a note of the outcome and confirm it in an email to your insurer. |
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​You’ll save the most by prepaying house insurance annuallyInsurers love being paid upfront, so if you know your living situation won't change in 12 months, you can likely save 10%-20% by paying upfront. It may be a cash hit but it's free money by way of savings, and if you do cancel the policy later on the unused months are fully refundable.
Some policies allow situation changes, such as moving property, if you have prepaid for a year. In such instances, the insurer will usually either quote an additional amount to pay or issue a refund if the new premium is lower. |
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Many factors affect what your policy costsThere are a number of factors which insurers take into account when pricing house insurance. This includes home-specific and applicant-specific information:
Home-specific:
Applicant-Specific
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Get other quotes BEFORE you renew every yearInsurers, like many electricity companies and broadband providers, often offer the best deals to new customers. Loyal customers are punished with higher rates, which usually increase each year. Our guide to House Insurance Quotes has current prices for a range of sample properties all over New Zealand - get your own quotes and see how much you can save. You can then contact your insurer and tell then you plan to switch.
The New Zealand house insurance market has three dominant players - IAG (which owns AMI, NZI, State and Lumley), Tower and Vero. Despite that, independents such as Initio and Trade Me (which is a Tower product) are challenging the insurance market despite having a small market share. |
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Know the seven ways to save on house insurance
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Understand EQC (Earthquake Commission) cover and its limitsAll house insurance policies include a fee that is paid to the Earthquake Commission (EQC). The EQC provides insurance cover, known as EQCover, which applies when an earthquake or other natural disaster occurs. Cover includes:
Other covered events For other covered events, such as floods and storms, EQCover will only cover damage to your land. Direct EQCover
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Reduce the risk of theft and home damage with these easy-to-implement tips...
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Always check the policy's cover, terms and conditions carefully before signing upIt's important you understand the policy, what it covers and what it doesn't. If you are unsure, contact the insurer and ask them to explain it. Additionally, we suggest the following:
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Compare House Insurance Quotes With Our Top 3 Insurers
- Our research highlighted three price and value-leading home insurers. We suggest getting quotes from Tower, AMI and Initio (in that order) to get an idea of what it's going to cost.
- Getting a quote is easy and fast - ten minutes is all you'll need to get two or three quotes.
- Switching home insurers can save you money - our top 3 insurers offered good deals year-round to attract new customers.
- For homeowners in the Wellington or Christchurch region, quotes are more difficult to obtain. We suggest broadening your search to all home insurers in our list, and beyond if necessary.
House Insurance FAQs
What is average house insurance cost in New Zealand?
There is no average price; every home is different. Throughout New Zealand, insurers vary their quotes based on the size of the home, location, age of home, materials used to build the home, section angle and many other factors. The best way to find the best house insurance deal is to review our house insurance quote comparison and get your own quote directly with the insurers.
What is the best house insurance?
Our review of house insurance quotes outlines the most common policies available in New Zealand, and sample costs.
What is covered by a house insurance policy?
House insurance covers the cost of rebuilding or repairing your home if it is damaged or destroyed. External garages, garden sheds and fences are also covered, as is the cost of replacing things like pipes, cables and drains. The costs of demolition, site clearance, and architects' fees are also covered by house insurance.
Commonly throughout New Zealand, most people need to claim on their house insurance when there is loss or damage caused by:
Commonly throughout New Zealand, most people need to claim on their house insurance when there is loss or damage caused by:
- An earthquake
- A fire
- A flood
- Vandalism
- Theft causing property damage (i.e. broken windows)
- Frozen and burst pipes
- Fallen trees
- Land subsidence (i.e. sea-facing properties)
How much insurance cover do I need for my house?
You need enough cover to pay for a complete rebuild. If disaster strikes and you don't have enough cover, you will have to pay for the difference between the cover and total rebuild cost yourself. Our House insurance calculator guide outlines exactly what you need to know to get an appropriate level of cover.
Is house insurance a requirement?
No, unless you have a mortgage over your home (see below). House insurance is however recommended given the number of natural disasters that put New Zealand under threat, as well as the risk of fire or flooding. Because a home is likely to be most New Zealand's biggest asset, spending $700 to $1,500 a year protecting it should be a priority.
Is house insurance included in a mortgage?
No - but many banks and mortgage brokers will try and sell house insurance as part of the lending process. Our view is to shop around, as banks and mortgage brokers make plenty of commission from selling policies, which may not be the best available in the market.
Do I need home insurance if I rent?
No - house insurance is the responsibility of your landlord to protect the buildings. You can consider contents insurance, but this not required either.
Do you pay house insurance monthly or yearly?
Most insurers offer monthly, quarterly and annual payment options. Be aware that in some cases, paying monthly can mean you pay 10-15% more, which we believe is far too high.
​How will the excess affect the cost of my policy?
Each policy will be quoted with a compulsory excess, which many insurers let you adjust upwards or downwards before buying the policy. The excess is always outlined when you buy a policy, and generally, a higher excess will lower the cost of your insurance premium, and a lower excess will increase the cost of insurance. In our research, we found $500 was the most common standard excess.
When you select your excess, consider what you could afford tomorrow if disaster struck. If your limit was $500 or $750, a similar excess would be more appropriate than selecting a $1,500 or $2,500 excess, even if you pay more annually for a policy.
When you select your excess, consider what you could afford tomorrow if disaster struck. If your limit was $500 or $750, a similar excess would be more appropriate than selecting a $1,500 or $2,500 excess, even if you pay more annually for a policy.
Should I buy contents insurance separately or combine it with house insurance?
If you to insure your contents as well, our guide to house and contents insurance explains more. If you do buy a combined policy, make sure you check the details carefully. Some insurers may have a separate excess for both parts of your policy, which means a claim affecting both the structure of your home and its contents, such as a flood or fire, will result in a double excess. Be sure to check a policy for this limitation.
Can you change your house insurance anytime?
Yes - if you move house you can cancel and be refunded any prepaid time on your policy. You can also increase or decrease your sum insured cover at any time; the insurer will re-calculate your policy cost based on the new amount.
Compare House Insurance Quotes With Our Top 3 Insurers
- Our research highlighted three price and value-leading home insurers. We suggest getting quotes from Tower, AMI and Initio (in that order) to get an idea of what it's going to cost.
- Getting a quote is easy and fast - ten minutes is all you'll need to get two or three quotes.
- Switching home insurers can save you money - our top 3 insurers offered good deals year-round to attract new customers.
- For homeowners in the Wellington or Christchurch region, quotes are more difficult to obtain. We suggest broadening your search to all home insurers in our list, and beyond if necessary.
​Ready to Buy Home Insurance? Know How to Get the Best Deal
Once you’ve become familiar with the basics and have decided to purchase house insurance, it’s time to get the best quote for what you need. Unlike travel insurance or life insurance, there are no price comparison websites for house insurance.
Get the best policy without becoming overwhelmed by the details
Tip 1 – Read our Best Buy House Insurance policies below to get an idea of price and coverage
We have put together a number of house insurance quotes from AA Insurance, AMI, AMP, ANZ, Inition, State, Trade Me, Tower and Westpac for a number of properties all over New Zealand. The purpose is to help everyday New Zealanders to understand the cover level and make it easier to pick the right policy while reducing the chance of overpaying for cover.
Tip 2 - Check your policy cover and excess
Make sure the policy quote offers the right level of cover, and consider what excess levels or extra coverage you are happy with. Generally, a higher excess coupled with lower coverage (in dollar terms) equals a cheaper quote, but it's essential to make sure the cover level is sufficient when buying house insurance (or any insurance for that matter).
Tip 3 – Lower the excess only if you are comfortable paying more for a policy cost
If you have the right level of cover, you can pay less for a policy by choosing to have a higher excess. However, it's important to make sure you can afford the excess if and when you need to make a claim.
Get the best policy without becoming overwhelmed by the details
Tip 1 – Read our Best Buy House Insurance policies below to get an idea of price and coverage
We have put together a number of house insurance quotes from AA Insurance, AMI, AMP, ANZ, Inition, State, Trade Me, Tower and Westpac for a number of properties all over New Zealand. The purpose is to help everyday New Zealanders to understand the cover level and make it easier to pick the right policy while reducing the chance of overpaying for cover.
Tip 2 - Check your policy cover and excess
Make sure the policy quote offers the right level of cover, and consider what excess levels or extra coverage you are happy with. Generally, a higher excess coupled with lower coverage (in dollar terms) equals a cheaper quote, but it's essential to make sure the cover level is sufficient when buying house insurance (or any insurance for that matter).
Tip 3 – Lower the excess only if you are comfortable paying more for a policy cost
If you have the right level of cover, you can pay less for a policy by choosing to have a higher excess. However, it's important to make sure you can afford the excess if and when you need to make a claim.
How to Make a Claim on Your House Insurance
In almost every case, making a claim will be an easy process. Knowing your house insurance policy’s excess level and terms and conditions will limit any nasty surprises. To have the best experience when making a claim, follow these steps:
If your claim is rejected, appeal and complain
- Insurers ask to be contacted as soon as possible when there is damage or a loss. You will need to be able to pay the excess for the claim to be processed. Generally, insurers require you to:
- Provide full details of the situation - the time and date, reason or cause etc.
- Provide evidence of the loss - photographs of the damage to your home, a police report etc
- In the case of earthquake damage, your home may not be accessible for days, weeks or even months while the damage is assessed. Do not enter your property in this time.
- In the case of flooding, it can take weeks (or longer) for a property to dry out.
- Report any sewage issues or hazards to your local city or district council
- Do not attempt to make any repairs yourself - always contact your insurer and arrange for an approved professional to do any work that is covered. If it's an emergency and your insurer cannot fix the problem, contact a qualified plumber, electrician or builder. You can keep the receipts and claim on these.
- If you have the right level of cover, your house insurance policy will pay out for any damage incurred. Most policies also cover alternative accommodation (hotels, motels etc) if you cannot access your property.
If your claim is rejected, appeal and complain
- Your insurer should inform you, in detail, why the claim was rejected and how it falls outside your policy.
- If you disagree, jump on the phone and explain why your claim meets the T&Cs of the policy you bought.
- If the insurer still refuses to cover your claim, ask your insurer for a "letter of deadlock". This letter lays out why the insurer disagrees with your claim. Once you have the letter of deadlock, you can access the Insurance & Financial Services Ombudsman Scheme which resolves disagreements between customers and their insurers.
- Their free-of-charge service will make the final decision about your claim and order the insurer to pay out if they find in your favour.
- If your insurer isn't a member, you can complain to Financial Services Complaint Ltd who follow a similar process.
Where does all my money go? A guide to demystifying your house insurance premium
- Insurance policies rely on wording that is often fraught with jargon, giving them a reputation for being both convoluted and confusing.
- Something as important as insuring your house should come with some certainty – so how do you demystify this? Many MoneyHub readers ask how their premium costs are calculated, and where the costs go.
- The premium cost is variable: a rental property in Auckland, for example, will likely have a cheaper premium than an equivalent property in Christchurch due to earthquake risk. Based on the big data leading home insurance company Initio shared with us on their claims, many factors determine premiums – some of these things include relative exposure to weather events, flood zones, vulnerability to theft and the historical record of claims in the area.
Insurers use the following factors, among others, to calculate your premium:
1. Location
- An insurance premium is heavily dependent on the likelihood of earthquakes and storms, based on historical data.
- Many insurers moved to risk-based pricing in 2018, meaning that low-risk places like Hamilton will no longer subsidise higher-risk regions such as Napier.
2. Water supply and emergency services
- The closer a house is to a fire station, and the better the access a property has to water, the less likely it is to burn to the ground. A property 30 minutes out of town relying on rainwater tanks will attract a higher premium.
3. Age of the property
- This can affect premium pricing. For example, houses built before 1935 are more likely to have claims than those built afterwards because they are more likely to have corroding electrical wiring, old pipes that can’t cope with increased town water pressure, and original roofing more susceptible to storm damage.
4. Use of the property
- Data indicates that houses occupied by their owners have fewer losses than those occupied by tenants or short-term guests. A rental property attracts landlord risk (such as malicious damage and loss of rents) so a landlord insurance policy will always cost at least 20% more than the relatively insurance rating for an owner-occupied home.
- Holiday homes sit for longer periods of unoccupancy, which increases other risks such as unnoticed water damage, break-ins and burglary.
5. Replacement value
- The greater the insured value of a property, the higher the premium. The increase in premium isn’t linear – so a $1,500,000 rebuild value doesn’t attract double the insurance premium of a $750,000 rebuild.
- After a certain point, the cost of insurance increases at a decreasing rate, reflecting the fact that over 95% of insurers’ claims are for smaller loss (e.g. up to $10,000) not total losses requiring a complete rebuild.
6. Excess and extras
- An excess is the amount the property owner is willing to absorb at claim time. The more the owner is willing to pay, the lower the risk to the insurer – and the lower the premium cost.
- Extras that increase the premium are the additional covers the property owner adds, e.g. increasing loss of rents from $20,000 to $80,000 for a rental property, or adding nil excess glass cover.
7. Government Levies
- A government earthquake levy is added to the insurance cost of every residential property, to cover for natural disasters losses to dwellings and land up to $150,000 + GST.
- This is currently set at $300 + GST per residential unit, the earthquake levy covers $150,000 of the loss. Anything over $150,000 is paid for by the insurance company. In this way, your insurer collects your EQC levy as part of your total insurance cost and passes them onto the Earthquake Commission.
- The second type of levy included in your premium is another fixed component cost: the Fire and Emergency Service Levy. This levy contributes toward the cost of running emergency services (fire brigade, ambulance service, etc.) of which residents of New Zealand collectively share the benefit.
- Like the earthquake levy, the fire levy is charged on each residential unit at a rate of $106 + GST per living unit, and an additional $21.20 + GST if cover for contents is included in your policy. In the same way, your insurer collects the fire levy as part of your insurance premium and passes those funds onto the NZ Government.
- Unlike the EQC, if you choose not to have residential property insurance, you will still benefit from the fire and emergency services, even though you have not directly contributed to these services.
8. GST
- Like all domestic goods and services in New Zealand, a 15% GST tax is then applied to the total insurance cost (insurer premium, EQC levy, and Fire levy). This total becomes the cost of your insurance policy premium that is payable by you, the insurance customer.
- So for a home insurance premium of $1,000 inc GST (which is common), only $508.72 inc GST is actually retained by the insurer to pay claims and reinsurance costs.
Related Guides
Compare House Insurance Quotes With Our Top 3 Insurers
- Our research highlighted three price and value-leading home insurers. We suggest getting quotes from Tower, AMI and Initio (in that order) to get an idea of what it's going to cost.
- Getting a quote is easy and fast - ten minutes is all you'll need to get two or three quotes.
- Switching home insurers can save you money - our top 3 insurers offered good deals year-round to attract new customers.
- For homeowners in the Wellington or Christchurch region, quotes are more difficult to obtain. We suggest broadening your search to all home insurers in our list, and beyond if necessary.
