How To Submit Your Feedback - Our Standard Process
Updated 14 October 2022
We have researched and published a review on a specific product offering. The purpose of emailing our draft is to introduce you to our preliminary findings and how we are conveying your product to the general public. We ask you to invest the time to review the page for accuracy. While our journalistic assertions are always objective, we invite you to raise any issues with our content in your review.
Important:
Creating a Feedback document - what to do:
We have researched and published a review on a specific product offering. The purpose of emailing our draft is to introduce you to our preliminary findings and how we are conveying your product to the general public. We ask you to invest the time to review the page for accuracy. While our journalistic assertions are always objective, we invite you to raise any issues with our content in your review.
Important:
- MoneyHub does not supply an editable Word (or similar) file to make edits. We recommend copying the contents of the web page you have received, and pasting it into a new Word document.
- Your researcher will not update the page while it's under your review unless specifically requested by you. This means there will only be ONE feedback round in most cases.
Creating a Feedback document - what to do:
- Please review the draft page for accuracy and only reply to the email you have received from our researcher.
- Once you have created a new Word document, we recommend inserting comments and/or track changes in your Word document - this video outlines how to enable such features.
- Please submit your feedback in a single email
We Respect Your Time
Informing New Zealanders with 100% Accurate Information
MoneyHub's ultimate goal is transparency in financial products retailed in the New Zealand market. As such, we update our pages on a regular basis without notifying the service provider.
- MoneyHub is fully aware how busy you are, and edits and revisions will be processed in order of receipt.
- In rare instances where you have not heard from our team member and you expected to, please contact them using their email address.
Informing New Zealanders with 100% Accurate Information
MoneyHub's ultimate goal is transparency in financial products retailed in the New Zealand market. As such, we update our pages on a regular basis without notifying the service provider.
Your help is much appreciated,
Kind regards,
Christopher Walsh
(Head of Research)
Kind regards,
Christopher Walsh
(Head of Research)
