Our Research and Update Process
Updated 9 June 2021
Financial information is everywhere, and even though New Zealand is small, it seems dozens of websites have an opinion or claim to be an expert. But finding trustworthy, relevant and objective information can be challenging. It may also be a confusing and overwhelming process.
MoneyHub is changing all that. We're publishing high-quality and transparent money information that is understandable and accessible. We want everyone who visits MoneyHub to be able to make the best decisions and improve their wellbeing.
Financial information is everywhere, and even though New Zealand is small, it seems dozens of websites have an opinion or claim to be an expert. But finding trustworthy, relevant and objective information can be challenging. It may also be a confusing and overwhelming process.
MoneyHub is changing all that. We're publishing high-quality and transparent money information that is understandable and accessible. We want everyone who visits MoneyHub to be able to make the best decisions and improve their wellbeing.
Our process in a nutshell
We simplify complex financial topics and concepts into plain English so you can understand what's important and make the right money moves. We avoid jargon and buzzwords - instead, our focus is to inform, educate and empower.
Whether you're looking to make an investment decision, compare insurance or find ways to save, we're here for you.
Throughout our content, we aim to be complete. To do this, we cover a range of topics. We know everyone is on a different journey; our information is general and non-specific to any person. It is designed to help anyone looking for answers to common money questions.
Whether you're looking to make an investment decision, compare insurance or find ways to save, we're here for you.
Throughout our content, we aim to be complete. To do this, we cover a range of topics. We know everyone is on a different journey; our information is general and non-specific to any person. It is designed to help anyone looking for answers to common money questions.
Our Mission
We want MoneyHub to be New Zealand's most trusted financial resource. We want to help you make better decisions and have the knowledge and power to make informed decisions.
Our research and content creation process
The MoneyHub research team is committed to creating quality guides, resources and tools. We do this by upholding the highest journalistic standards and publish comprehensive, unbiased, honest, and timely guidance and actionable next steps.
Our team of researchers and experts
MoneyHub content is created, fact-checked, and reviewed by qualified writers, editors, and other contributors. If we are reviewing a product or service, we contact the respective company and ask them to review our findings per our guidelines.
MoneyHub carefully assesses all potential researchers and writers. Financial information is critical - to ensure we deliver the best experience, we vet our content creators for subject matter expertise and relevant life experience. In addition, we continuously train, upskill and provide learning and development to our teams when it comes to research and communication.
MoneyHub carefully assesses all potential researchers and writers. Financial information is critical - to ensure we deliver the best experience, we vet our content creators for subject matter expertise and relevant life experience. In addition, we continuously train, upskill and provide learning and development to our teams when it comes to research and communication.
Our robust review process
Our content is routinely reviewed by a team of finance professionals or fact-checked by professional journalists to ensure accuracy. Our finance professionals have extensive experience in KiwiSaver, credit cards, managed funds, loans and finance, insurance and budgeting, among other areas.
Our references, sources, and citations
We have strict internal guidelines which are designed to ensure we publish the most comprehensive and accurate resources. In addition, our processes are standardised to ensure consistency across Moneyhub's content.
Every guide is thoroughly researched. We link back to products and services; any narrative and background facts are cross-checked to ensure they are recent, objective and authoritative.
Every guide is thoroughly researched. We link back to products and services; any narrative and background facts are cross-checked to ensure they are recent, objective and authoritative.
Staying current
Our experts are responsible for the constant update of MoneyHub's content.
While we have a set maintenance schedule for content, updates can be triggered by:
While we have a set maintenance schedule for content, updates can be triggered by:
- Notifications from companies with products and services mentioned on MoneyHub (when fees, offerings or terms change)
- Reader feedback
- Media announcements
Our style and voice
We write in a neutral voice, with gentle positivity to encourage readers to go further into their research and learn enough to make informed decisions. Therefore, we do not write sales copy, promotional material or anything that lacks cold, hard facts.
We care about being helpful
An individual MoneyHub guide or resource is designed to answer common questions. Our objective is to dive into the detail but explain everything in easy to understand terms. We publish intending to become an all-in-one definitive guide. As such, we focus on pros, cons, frequently asked questions and alternatives to help explain what's important.
We welcome your feedback
We want you to have the best experience. At MoneyHub, we believe we're only as good as our last guide. For this reason, we welcome your comments about anything on our site. Please contact us in confidence.
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