65+ Best Online Shopping Websites in New Zealand

Our shortlist of trusted online shopping sites explains the shipping costs and returns policy for each site, as well as other must-know tips

Updated 10 October 2020
With online shopping surging in popularity since COVID-19, we've listed the most popular online shopping retailers. Our list covers fashion, food, health, beauty, lifestyle, homeware, electronics and technology. Best of all, we've specified the shipping costs and returns policies for each online retailer. Our focus is on both New Zealand-based and overseas retailers that have trusted reputations and quality products. 

Our guide covers:
If you have experience with a retailer you believe should be featured, please contact our research team. ​

Looking for Black Friday deals? Our Black Friday guide has you covered. 

Fashion Store Online Retailers

Designer Wardrobe

Website in a nutshell: Buy, rent, or sell top designer fashions on Designer Wardrobe. 
  • Sign-up bonus – Not currently offered
  • Returns – Designer Wardrobe has your back if the item you received doesn’t match the description. You must file a dispute to start the returns process. Full details here.
  • Shipping – Designer Wardrobe includes the shipping costs in the cost of the item.  
  • Website: Designer Wardrobe

Glassons

Website in a nutshell: Popular New Zealand women’s clothing retailer
  • Sign-up bonus – Get 20% off when you sign up for the Glassons email newsletter.  
  • Returns – Glassons provides a 30-day return policy for all unworn and unwashed items. Full details here.
  • Shipping – Enjoy free shipping on orders over $50 or $6.95 shipping on orders under $50.  
  • Website: Glassons

​​Princess Polly

Website in a nutshell: Extensive female-focused fashion retailer.
  • Sign-up bonus – Sign up for the Princess Polly newsletter and get 10% off your first order. 
  • Returns – All unworn items may be returned within 30 days of purchase. Full details here.
  • Shipping – Enjoy standard shipping for $10 and express shipping for $15. 
  • Website: Princess Polly

SurfStitch

Website in a nutshell: Womens and mens fashion, footwear and swimwear, stocking brands such as Nike and Adidas, among others. 
  • ​Sign-up bonus – Sign up for the SurfStitch newsletter and receive $20 off your first order. 
  • Returns – All items may be returned within 30 days of purchase in their original packaging. Full details here.
  • Shipping – All orders under $100 ship for $9.95 and all orders over $100 ship free. 
  • Website: SurfStitch

Missguided

Website in a nutshell: Missguided is a popular female-focused fashion retailer
  • Sign-up bonus – Not currently offered
  • Returns – Missguided offers a 28-day return policy. Create your return label online before sending it back. Full details here.
  • Shipping – Standard shipping costs $14.99 (free when you spend $100) and Express shipping costs $19.99. 
  • Website: Missguided

Bonds

Website in a nutshell: Clothes for men, women, children, and even pets.
  • Sign-up bonus – Sign up for the Bonds newsletter and receive 10% off your first order and free shipping.​  
  • Returns – Due to COVID-19, Bonds extended their return policy to 60 days. Full details here.
  • Shipping – Bonds and me members get free shipping, and all orders over $49 ship free. Express shipping is $9.95.  
  • Website: Bonds​​

EZIBUY

​Website in a nutshell: Mens, womens, and kids' clothing as well as health/beauty, and housewares.
  • Sign-up bonus – Enter your email address and subscribe to the EZIBUY newsletter and receive $20 off your next order, plus free shipping.
  • Returns – If you aren’t satisfied with your product, you have 60 days to return it. Use the same package they shipped to you; just turn it inside out. EZIBUY will deduct $4 from the amount returned to you for the return shipping.  Full details here.
  • Shipping – Save on shipping costs by using Click & Collect. Buy your product online and pick it up in the store. There are no shipping charges. 
  • Website: EZIBUY

Once It

​Website in a nutshell: Once It is a popular fashion online shopping site in New Zealand, carrying more than 500 brands from around the world.
  • Sign-up bonus – Check out Once It’s latest deals right on their home page. The deals change daily.
  • Shipping – Buy as much as you want for flat rate shipping of $6.99. All products labelled Flat Rate shipping count. 
  • Returns – You have 30 days to return items using the Once It Returns Form. Not all items are eligible for returns, though, check for ‘final sale’ before purchasing. Full details here.
  • Website: Once It​

Merchant 1948

​Website in a nutshell:  Rugged footwear, shoes and handbags for men and women.
  • Sign-up bonus – Sign up for Merchant’s emails and earn $20 off your next purchase.
  • Shipping – Merchant 1948 offers free shipping on all orders. 
  • Returns – You have 14 days to return online purchases, but they do ask that you try shoes on and wear them only on the carpet if you may return them. You must cover return postage. Full details here.
  • Website: Merchant 1948​

Just Jeans

Website in a nutshell: Jean shop for women, men, and children of all sizes and shapes.
  • Sign-up bonus – Sign up for the Just Jeans newsletter and receive 10% off your first order.
  • Shipping – Just Jeans offers free shipping on orders $175 and up.
  • Returns – You have 21 days from the date of purchase to make a return. The return postage charges are your responsibility unless the jeans were faulty or you received the wrong order. Full details here.
  • Website: Just Jeans

All About a Girl

​Website in a nutshell: A contemporary womens' fashion store.
  • Sign-up bonus – Sign up for the All About a Girl Newsletter and save 10% off your first order.
  • Shipping – All orders over $150 ship free. Any orders under $150 ship for a flat $5 fee. 
  • Returns – You have 10 days from the date you receive your order to request a return. You are responsible for the return shipping charges. Full details here.
  • Website: All About a Girl​

Kids Republic

​Website in a nutshell: Clothes for babies and older kids. 
  • Sign-up bonus – Sign up for a Kids Republic account and for every $500 you spend on regular priced items, you’ll receive a credit for $25. Once you spend $1,500, you become a VIP, and you’ll get 10% off future orders.
  • Shipping – All orders over $75 ship free. Orders under $75 ship for $5.99 to urban addresses and $11.95 to rural addresses. 
  • Returns – Kids Republic offers a 7-day return period. All return postage is your responsibility. Full details here.
  • Website: Kids Republic

Boohoo

​Website in a nutshell: Huge womens' fashion e-commerce brand listing 500+ new products a week,
  • Sign-up bonus – Sign up for the Boohoo newsletter and receive special deals and access to exclusive sales.
  • Shipping – Standard shipping is $14.99, and express shipping is $19.99. 
  • Returns – Boohoo offers a 60-day return policy. You are responsible for paying postage at the post office. Full details here.
  • Website: Boohoo

Superette

Website in a nutshell:  Women and Men's designer clothing, supported by six brick-and-mortar stores.
  • Sign-up bonus – Sign up for the Superette newsletter and get $10 off your first order. 
  • Shipping – Orders under $100 ship for a flat $5 fee. Orders over $100 ship free. 
  • Returns – Process your return online using Superette’s return link. You are responsible for packing and paying for the return shipping. You must return any unwanted items within 21 days. Full details here.
  • Website: Superette​​

Mode

​Website in a nutshell: Boutique men’s and women’s clothing
  • Sign-up bonus – Sign up for Mode’s email list and be the first to hear about the latest specials.
  • Shipping – Mode offers free shipping on orders over $200. All orders under $200 are subject to standard shipping fees. 
  • Returns – Mode accepts returns, but you must pay the return shipping. If you book a courier here and use code MODE20, you’ll get 20% off. Full details here.
  • Website: Mode

Hallenstein Brothers

Website in a nutshell: Menswear including clothing, suits, shoes, and accessories.
  • Sign-up bonus – Get 20% off when you sign up for the Hallenstein Brothers emails. 
  • Returns – Contact customer service before returning any items. If you have a local Hallenstein Brothers, you may return your items in store. Full details here.
  • Shipping – Enjoy free shipping on orders over $60 or $6.95 shipping on orders under $60. 
  • Website: Hallenstein Brothers

Pretty Little Thing

Website in a nutshell: 'Runway fashions' at budget prices. 
  • Sign-up bonus – Various - check out Promotions information for the latest details.  
  • Returns – Pretty Little Things offers a generous return policy for 60 days. All items must be unworn and unwashed, and shipping costs are your responsibility. Full details here.
  • Shipping – Choose from NZ Saver Shipping for $9.99 or NZ Express Shipping for $14.99.  
  • Website: Pretty Little Thing

​​Showpo

Website in a nutshell: Women’s fashions for everyday wear and weddings.
  • Sign-up bonus – Sign up for the Showpo newsletter for exclusive offers.  
  • Returns – Download your return label online and send your unworn items back to Showpo for a refund. Full details here.
  • Shipping – Orders over $50 ship free, orders under $50 cost $7.95.  
  • Website: Showpo

Farfetch

Website in a nutshell: High-end boutique clothing.
  • Sign-up bonus – Get 10% off your first order if you sign up for the Farfetch newsletter.  
  • Returns – You have 14 days from the delivery date to return your order, unworn and in its original packaging. You may return it at a local boutique or ship it back. Full details here.
  • Shipping – Standard delivery is $22.99 or free for orders over NZD 63.00.  
  • Website: Farfetch

ASOS

​Website in a nutshell: Low-cost Men’s and women’s clothes.
  • Sign-up bonus – Get 10% off your first order using the code ASOS supplies on their website when you first visit. 
  • Returns – ASOS returns are free at over 900 New Zealand post offices. Full details here.
  • Shipping – Standard delivery is $22.99 or free for orders over NZD 63.00. 
  • Website: ASOS

Zara

Website in a nutshell: Popular men’s, women’s, and children’s fashion retailer.
  • Sign-up bonus – Not currently offered
  • Returns – Zara accepts returns for 30 days after purchase for free. Full details here.
  • Shipping – Use Click & Collect for free, enjoy free shipping on orders over $75 or pay $7.90 for standard delivery.   
  • Website: Zara

Cotton:On

Website in a nutshell: Clothing for men, women, and children. 
  • Sign-up bonus – Sign up for Cotton:On rewards and earn 1 point for every dollar spent. Once you reach $100, you’ll earn a $10 reward.  
  • Returns – Cotton:On accepts returns for any reason. Complete the returns form and send the product back with your receipt for a refund.  Full details here.
  • Shipping – Earn free shipping with orders over $60; otherwise, shipping costs $10.  
  • Website: Cotton:On

Beauty Product Online Retailers

Strawberrynet

Website in a nutshell: Authentic beauty items from top-name brands.
  • Sign-up bonus – Sign up to receive 10% off your first order, plus bonus points to earn free rewards.  
  • Returns – Strawberrynet offers a 30-day return period, but all returns must first be authorized by customer service. Full details here.
  • Shipping – Enjoy free shipping on orders $80 or higher. All orders below $80 pay a $5 shipping charge.  
  • Website: Strawberrynet

Love my Makeup

Website in a nutshell: The latest makeup brands and trends.  
  • Sign-up bonus – Get 10% off your first order when you sign up for emails.  
  • Returns – If you have a change-of-mind, Love my Makeup accepts returns for 7 days. You may also return any faulty products or wrong orders beyond the 7-day limit.  Full details here.
  • Shipping – All orders under $35 cost $6 in shipping and orders over $35 ship free.  
  • Website: Love my Makeup

iHerb

​Website in a nutshell: Vitamins, minerals, beauty care products, skincare products, sports supplements, and baby items. 
  • Sign-up bonus – New customers save 20% off at iHerb with code NEWFRIEND20 
  • Shipping – All orders are shipped Air Freight and come via Fastway Couriers or DHL Express. 
  • Returns – iHerb will send you a return label to return your product. You pay the return shipping costs. Full details here.
  • Website: iHerb​

Beauty Bliss

Website in a nutshell: Cosmetics; makeup and skincare products.
  • Sign-up bonus – Visit Beauty Bliss’s deals page for the hottest offers. 
  • Shipping – All orders under $60 ship for $4.95. Any orders over $60, ship for free. 
  • Returns – Beauty Bliss offers a 10-day return policy only on faulty or broken items. Refunds are not accepted for ‘change of mind’ products. Full details here.
  • Website: Beauty Bliss

Sephora

Website in a nutshell: The latest beauty products; makeup, skincare, body care, hair care, and fragrances all in one place.
  • Sign-up bonus – Become a Beauty Pass member by providing your email and earn points for your purchases that you can redeem for discounts and gifts. You’ll also receive special discounts and offers, including more shipping deals.
  • Shipping – All shoppers get free shipping with orders of $65 and up.  
  • Returns – Sephora has a 30-day return policy, and all shipping costs are your responsibility. Full details here.
  • Website: Sephora​

Shoe Online Retailers

Platypus Shoes

​Website in a nutshell: An extensive selection of sneakers, boots, sandals, and slides for men, women, and children.
  • Sign-up bonus – Be the first to learn about the hottest deals by signing up for the Platypus Shoes newsletter.
  • Shipping – Get free shipping on orders of $140 or higher. Want free shipping for a smaller order? Select Click & Collect, buy online, and pick up your order in store.
  • Returns – Contact customer service to arrange for a return shipping label. You must package the product in your own box and return the unworn and undamaged product. Full details here.
  • Website: Platypus Shoes​

​Skechers

Website in a nutshell: Men’s, women’s, and kid’s shoes, boots and sandals.
  • Sign-up bonus – Sign up for the Skechers emails for the hottest deals.  
  • Shipping – Skechers offers free shipping on orders over $120.  
  • Returns – Skechers offers a 30-day return policy, but you pay the return shipping. Full details here.
  • Website – ​Skechers​

Gift and Special Occasion Online Retailers

notsocks.co.nz

Website in a nutshell: Not Socks offers an extensive selection of unique gift ideas for men, women, and children.
  • Sign-up bonus: – Sign up for Not Socks’ email and get $5 off your first order.
  • Shipping – If you’re a Not Socks email subscriber, you receive free shipping on orders over $85. If you’re a non-subscriber or spend less than $85, the flat shipping fee is $5.95.
  • Returns – Not Socks has a generous 90-day return policy. You pay the cost of the return shipping though. Full details here.
  • Website – notsocks.co.nz

Sporting and Outdoor Online Retailers

Torpedo 7

Website in a nutshell: Torpedo 7 is a one-stop-shop for all outdoor equipment to play in nature, such as bikes, boats, camping equipment, and more.
  • Sign-up bonus – Join the Torpedo 7 Club to get member-only offers and free delivery on orders $99 or higher.  
  • Returns – Torpedo 7 accepts returns 30 days from the purchase date. You can make returns in store or ship them back as long as they’re in original condition and accompanied by a proof of purchase.  Full details here.
  • Shipping – Shipping rates differ for members and non-members. Member shipping starts at $5.99 for standard shipping. Large and extra-large items ship for $29 and up. Non-members shipping starts at $7.50 for standard shipping. Large and extra-large items cost $69 and up.  
  • Website: Torpedo 7

Rebel Sport

Website in a nutshell: Rebel Sport is a sports superstore, selling clothing, footwear and sports equipment.
  • Sign-up bonus – Not currently offered
  • Returns – Rebel Sport accepts returns 30 days after the purchase date. Rebel Sport covers the shipping costs, or you can return the product in-store. Full details here.
  • Shipping – Standard Rebel Sport shipping is $5, and oversized delivery is $75.  
  • Website: Rebel Sport

Nike

Website in a nutshell: Athletic shoes in a variety of styles and for any exercise, sport, as well as clothing items for men and women.
  • Sign-up bonus – Sign up for Nike newsletters for exclusive deals, and to be the first to learn about new products.  
  • Returns – Nike offers a 30-day return period. You may send the shoes back for a refund or return the items at a local Nike store. Full details here.
  • Shipping – Standard shipping is free on orders over $300 otherwise it costs $15. Express delivery costs $40.   
  • Website: Nike

Kathmandu

Website in a nutshell: Kathmandu sells outdoor gear and apparel, including clothing, accessories, travel gear, and bags.
  • Sign-up bonus – Join the Summit Club membership for $10. Earn points with every purchase for a $10 gift card, and get 20% off full-priced gear all year round. 
  • Shipping – Earn free delivery on every $100 purchase.
  • Returns – You have 60 days to return the merchandise unused, but you must pay the return shipping charges. Full details here.
  • Website: Kathmandu​

General Homeware, Department and Toy Stores Online Retailers

​The Warehouse

Website in a nutshell: Thousands of products ranging from toys, household goods, fashion, and electronics.
  • Sign-up bonus – Get great deals straight to your inbox when you sign up for The Warehouse bargains, red hot deals, and money-saving promos. 
  • Returns – The Warehouse provides a 60-day Money-Back Guarantee. As long as you have proof of purchase, you can return your products in the original condition for up to 60 days. Returns in the store are free, but you pay for return shipping for online returns. Full details here.
  • Shipping – Save on shipping with Click & Collect. Buy online and pick up your small and standard sized products in-store for free. Urban shipping costs range from $3 - $6 for small and standard items and $60 for oversized. Rural shipping costs range from $5 - $8 for small and standard items and $90 for oversized.
  • Website: The Warehouse

Kmart

Website in a nutshell: Kmart is a discount department store offering home goods, clothes, shoes, sporting goods and toys at discounted prices. 
  • Sign-up bonus – Not currently offered  
  • Returns – You may return most items within 60 days of purchase, but you must return them to a Kmart store in person with your receipt. Full details here.
  • Shipping – All orders ship CourierPost. Prices depend on the size and weight of the items. Urban deliveries arrive in 5 business days, and rural arrive in 5 – 7 business days. Orders over $20 qualify for free Click & Collect too.  
  • Website: Kmart​

Farmers

Website in a nutshell: Beauty, home, fashion, toys, and small appliances.
  • Sign-up bonus – Sign up for the Farmers Club and earn points for every dollar spent. For every 250 points you earn, you’ll receive a $20 voucher.  
  • Returns – Farmers accepts returns for 14 days from the purchase date, but they highly recommend making your returns in person at your local Farmers store. Full details here.
  • Shipping – Shipping costs vary by size. Small items ship for $7, gift cards for $2, and large item deliver varies based on your location by costs between $65 and $199. Farmers also offers Click & Collect for $5.  
  • Website: Farmers​

Harvey Norman

Website in a nutshell: Harvey Norma sells bed, furniture, electronics and computers.
  • Sign-up bonus – Get a $5 voucher for signing up for Harvey Normal emails.  
  • Returns – Harvey Norman doesn’t accept change-of-mind returns. They only accept returns of faulty products or wrong order products. They prefer returns in person, but if there isn’t a Harvey Norman near you, they’ll authorize the shipment of the return and cover the costs. Full details here.
  • Shipping – Get free same-day pickup if you order within 2 hours of the store closing. Harvey Norman is transparent with their shipping costs, showing the costs right on the order page. They ship most small items by the next business day for urban areas (but expect 3 business days for rural areas). Large or bulky items may take more time.  
  • Website: Harvey Norman​

​Budget Beds

Website in a nutshell: Beds at mattresses from a family-owned and operated business.
  • Sign-up bonus – Not currently offered
  • Returns – Budget Beds offers refunds/returns for a variety of reasons, including faulty beds, order errors, and if you received the wrong item. Full details here.  
  • Shipping – Budget Beds delivers nationwide. Each shipping charge is per item, so if you order multiple items, pay close attention to the shipping costs.  
  • Website: Budget Beds

Catch.co.nz

Website in a nutshell: Catch sells fashions, toys, appliances, pet gear, sporting goods, and appliances.
  • Sign-up bonus – Sign up for the Catch newsletter and be the first to hear about great deals.  
  • Returns –Returns are on a case-by-case basis, and are up to the customer service team. Full details here.
  • Shipping – All shipping costs $9.99 except for large items.  
  • Website: Catch

Toyco

Website in a nutshell: Extensive of selection of toys for kids of all ages online.
  • Sign-up bonus: Sign up for Toyco emails to get the latest news about deals and specials.
  • Shipping – Toyco charges a standard shipping fee of $6 for most orders. All orders over $100 ship free.
  • Returns – Toyco offers a 30-day return policy, but you must pay the return shipping. Full details here.
  • Website – ​Toyco

Computers and Technology-Related Online Retailers

Noel Leeming

Website in a nutshell: Electronics and accessories
  • Sign-up bonus – Join the myNoelLeeming program and receive exclusive offers and premier access to the latest products. When you sign up, you’ll receive an offer for $10 off $100.
  • Returns – You have 14 days to exchange or return products bought online. The product must be in its original package and include the invoice. You may return products in-store or ship them to Noel Leeming, paying the postage yourself. Full details here.
  • Shipping – Noel Leeming ships small products courier post for $6 and delivers large products themselves or contracts with a local delivery service for $89. Save on shipping costs with Ship & Collect, and take advantage of Noel Leeming’s contactless pickup service.
  • Website: Noel Leeming

PB Tech

Website in a nutshell: Computer, IT, and electronic accessories from top quality brands.
  • Sign-up bonus – Head on over to PB Tech’s Promotions Page to see the latest deals. They also run contests for free products and special deals.
  • Returns – PB Tech has a no-hassle return policy. If you change your mind, bought the wrong product, or received a faulty product, PB Tech offers a 7-day exchange or return policy. Full details here.
  • Shipping – Save on shipping with Click & Collect. Buy your products online and pick them up in the store. PB Tech also ships products; the shipping costs vary by product and location. Many products qualify for free shipping. 
  • Website: PB Tech

JB Hi-Fi

Website in a nutshell: Electronics, small appliances, TVs, computers, and smartphones.
  • Sign-up bonus – Not currently offered
  • Returns – JB Hi-Fi doesn’t offer change-of-mind returns. They do offer refunds or exchanges for damaged goods, incorrect orders, or items that differ from the description. Full details here.
  • Shipping – JB Hi-Fi uses Courier Post for small deliveries and national courier networks for larger deliveries.  
  • Website: JB Hi-Fi

EB Games

Website in a nutshell: Gaming gear including consoles, games, and accessories.
  • Sign-up bonus – Not currently offered
  • Returns –You have 7 days from the date of receipt to return a product. You may return products in-store or ship them back, but you must contact customer service first. Full details here.
  • Shipping – EB Games offers standard and express shipping. All shipping charges show up on your order page.  
  • Website: EB Games

Dick Smith

​Website in a nutshell: A popular one-stop-shop for all things electronic. TVs, computers, appliances, phones, cameras, and office supplies, among other items.
  • Sign-up bonus – Sign up for Dick Smith’s emails and get $5 off your first order.
  • Shipping – Many products qualify for free shipping (as noted); otherwise, standard shipping rates apply. 
  • Returns – You may return most Dick Smith products, but if it’s for reasons other than it’s faulty, you must pay the return shipping. Full details here.
  • Website: Dick Smith​

Food and Health Online Retailers

Countdown

Website in a nutshell: Offering the same in-store specials if you buy online, with fixed-cost delivery.
  • Sign-up bonus – Sign up for Countdown’s Onecard and earn rewards for buying groceries. Every $10 earns one point, and after 200 points, you earn a $15 e-voucher.  
  • Returns – Countdown stands behind their products, ensuring top quality and correct pricing. If you come across a poor-quality product or receive an incorrect item, bring it to your local Countdown or call customer service for an exchange or full refund. Full details here.
  • Shipping – Standard delivery costs $14 for orders up to $199.99 and $9 for orders over $200. You must place at least a $50 order and Countdown charges a $1 bag fee per order. To save on shipping, Countdown offers 3 or 6-month Delivery Saver programs, which provides free unlimited delivery on orders $80 and up. 
  • Website: Countdown

Automotive Online Retailers

SuperCheap Auto

Website in a nutshell: Auto parts from trusted brands and manufacturers. 
  • Sign-up bonus – Join the SuperCheap Auto Club for $5, and they’ll give you a $10 credit.  
  • Returns – SuperCheap Auto offers returns for faulty items, items with an incorrect description, or products that don’t work as they should. Contact customer service before returning your item. Full details here.
  • Shipping – Shipping prices vary based on the size and weight of the products purchased.  
  • Website: SuperCheap Auto

Repco

Website in a nutshell: Auto parts from trusted brands and manufacturers. 
  • Sign-up bonus – Not currently offered
  • Returns – You will need to return your product within 30 days. Your product must be unused, in its original packaging and in a saleable condition. Full details here.
  • Shipping – Shipping prices vary based on the size and weight of the products purchased.
  • Website: Repco

Home Improvement Online Retailers

Bunnings Warehouse

Website in a nutshell: Tools, lighting, kitchen and bathroom appliances and accessories, as well as items for painting and flooring.
  • Sign-up bonus – Subscribe to the Bunnings Newsletter for all the latest deals.
  • Returns – Bunnings accepts returns on most items, including change-of-mind products, except for custom-made or cut-to-order products, and toilet seats. Bunnings accepts in-store returns, or you can ship your items back after contacting customer service. Full details here.
  • Shipping – Save on shipping with Bunning’s Click & Collect program. Buy products online and pick them up in the store. They also offer shipping, which varies by product size and weight.
  • Website: Bunnings Warehouse

Mitre 10

Website in a nutshell: New Zealand’s largest home and garden store selling an extensive range of products for inside and outside your home. 
  • Sign-up bonus – Join the Mitre 10 club and receive exclusive offers and special deals on your home and garden needs.
  • Returns – Mitre 10 has a 28-day return policy. As long as the item is in its original packaging and unused, you may return it. You may return items to a Mitre 10 location or ship it back, but the shipping costs are your responsibility. Full details here.
  • Shipping – Shipping charges start at $7.50 for metro areas and $12.50 for rural areas for parcel post. Medium and large packages start at $49.  
  • Website: Mitre 10

Books and Stationery Online Retailers

Warehouse Stationery

Website in a nutshell: Stationery, paper, school supplies, arts and craft supplies. 
  • Sign-up bonus – Not currently offered
  • Returns – Warehouse Stationery accepts returns 14 days from the purchase date as long as it’s in its original condition and you have the receipt. Full details here.
  • Shipping – Warehouse Stationery offers free shipping on orders $46 and higher. Oversized items cost $25 per item. Click & Collect is free.   
  • Website: Warehouse Stationery

Fishpond

Website in a nutshell: Fishpond sells more than 25 million products, including books, toys, beauty times, kitchen gadgets, and sporting goods.
  • Sign-up bonus – Not currently offered
  • Returns – Fishpond accepts returns on most items for 30 days. Only faulty or damaged items may be returned after 30 days. Full details here.  
  • Shipping – All shipping from Fishpond is free except ‘Sell Yours’ items which cost $3.95 per item.  
  • Website: Fishpond

Vistaprint

Website in a nutshell: Printed products - business cards, brochures, posters and more.
  • Sign-up bonus – Not currently offered
  • Returns – Vistaprint guarantees your 100% satisfaction. If you are unhappy, they’ll reprint your order or refund your money. Full details here.  
  • Shipping – Vistaprint charges flat rate shipping prices of $13.99 for Priority shipping and $8.99 for standard shipping.   
  • Website: Vistaprint

Auction Sites and Marketplace Online Retailers

Etsy

Website in a nutshell: Etsy is a marketplace for independent sellers. You’ll find creative, innovative, and unique handcrafted items from sellers around the world. 
  • Sign-up bonus – Not currently offered
  • Returns – Each Etsy seller has different return policies, but most accept returns. You must contact the seller through your Etsy dashboard to learn the process to process the return. Full details here.
  • Shipping – Shipping costs are up to each seller. Contact the shop you intend to buy from to ask your shipping questions before you buy.   
  • Website: Etsy

Aliexpress.com

Website in a nutshell: Men’s and women’s fashions to electronics, and home goods. With 100 million products from millions of sellers, new inventory is added daily. 
  • Sign-up bonus – First-time users automatically get access to money-saving coupons when you shop for the first time. Aliexpress promotes coupons all over their website, making it easy to save.  
  • Returns – Aliexpress.com offers defective product returns and change-of-mind returns. The product must be in its original condition and returned via domestic shipping. Full details here.
  • Shipping – Shipping options vary by seller. After choosing a product, click on New Zealand and view your shipping options with prices. Many products include Aliexpress standard shipping, EMS ePacket, or China Post Registered Air Mail shipping. 
  • Website: Aliexpress.com

eBay.com

Website in a nutshell: eBay sells a large variety of products including clothing, electronics, sporting goods, home and garden, collectables, toys and more.
  • Sign-up bonus – Not currently offered
  • Returns – Each eBay listing has a return policy. Before buying products, read the seller’s return policy and ask questions if you aren’t certain. Full details here.
  • Shipping – Many eBay products ship free. The product description indicates the shipping costs. Read the fine print to determine if the free shipping applies to NZ.  
  • Website: eBay

Amazon.co.uk

Website in a nutshell: Amazon.co.uk is an online retailer that offers competitive prices and unique items. Amazon sells many of the items directly, but they are also an online marketplace for other sellers.
  • Sign-up bonus – Not currently offered
  • Returns – Amazon offers free returns within 30 days of purchase. You must contact Amazon through your Amazon dashboard to receive a return shipping label.  Full details here. 
  • Shipping – Amazon offers a variety of shipping options including free shipping for many items (it says it right on the item description). They also offer 1-day delivery, priority delivery, standard, express, and same-day delivery, for costs ranging from £2.99 - £5.99.  
  • Website: Amazon.co.uk

Wish

Website in a nutshell: Wish is a shopping app that sells niche and novelty items.
  • Sign-up bonus – Not currently offered
  • Returns – Wish doesn’t offer refunds for change-of-mind, but if you receive the wrong item or a defective item, request a refund in the app. A customer service representative will respond with a shipping label or a request for more information. Full details here. 
  • Shipping – Wish provides low-cost shipping, but it varies by item/seller.  
  • Website: Wish

eBay.com.au

Website in a nutshell: Home goods, fashion finds, electronics, toys, collectables and more. 
  • Sign-up bonus – Not currently offered
  • Returns – Each eBay seller has their own return policy. Read the store’s policy before making a purchase. Full details here.
  • Shipping – Some eBay products ship free. Sellers list the shipping costs and requirements in each listing.   
  • Website: eBay.com.au

1-Day

Website in a nutshell: 1-Day offers more than 300 products at 'day price' deals (i.e. sales last for 24 hours). 
  • Sign-up bonus – Sign up for the 1-Day email list to get first access to the hottest deals.  
  • Returns – 1-Day doesn’t accept returns.​  
  • Shipping – Shipping costs start at $4.99 for small items and go up to $11.99 for large items. If you order more than one item in one order, you pay full price for delivery of the first item and 50% of the shipping for the other items.  
  • Website: 1-Day

TheMarket

Website in a nutshell: TheMarket is an online department store offering 4,200+ international and local brands.
  • Sign-up bonus – Head to the ‘coupons’ tab to take advantage of the latest coupons and offers available, or TheMarket shows you available deals within each product.  
  • Returns – TheMarket offers free returns, sitewide, on eligible products​. Just contact them first to get an authorization number, and they handle the rest. Full details here.
  • Shipping – Shipping costs vary by seller. Some offer free shipping, while others charge. If you sign up for TheMarket Club, you get free shipping, but the membership costs $59.99 per year. If you’re a Vodafone home or mobile customer you qualify for free shipping sitewide on eligible products, with a zero-cost membership of TheMarket Club
  • Website: TheMarket

Trade Me

Website in a nutshell: Home goods, fashion finds, electronics, toys, collectables and more. 
  • Sign-up bonus – Not currently offered
  • Returns – Each Trade Me seller has their own return policy. Read the seller's policy before making a purchase.   
  • Shipping – Based on items; sellers list the shipping costs and requirements in each listing.   
  • Website: Trade Me

Mighty Ape

Website in a nutshell: Mighty Ape has been New Zealand’s top online shopping sites for the last 20 years. Their top categories include electronics, games, computers, books, toys, and accessories. They also sell a variety of clothing, home goods, health and beauty products, and collectables.
  • Sign-up bonus – Check out Mighty Ape’s Daily Deals for the hottest deals that change every day and are in limited supply. 
  • Shipping – Mighty Ape’s shipping starts at $3.90 per delivery. The cost increases with the size and weight of the shipment. They also offer same-day delivery, Saturday delivery, and free unlimited delivery when you sign up to be a ‘Primate.’ 
  • Returns – Mighty Ape has a 14-day return policy. The shipping costs are your responsibility, and you will receive a store credit that expires after 2 years for the cost of the merchandise returned. Full details here.
  • Website: Mighty Ape​

Diecast Model Online Retailers

​Plastic Models

Website in a nutshell: Plastic Models has the largest selection of plastic models in all categories on the internet. 
  • Sign-up bonus – Not currently offered
  • Returns – Plastic Models offers returns/exchanges for any reason. You must cover the freight charges, though. Full details here.
  • Shipping – Plastic Models charges $6 for all shipments no matter the size.   
  • Website: Plastic Models

Diecast Models

Website in a nutshell: Shop over 2,000 collectables and diecast models from the diecast superstore.
  • Sign-up bonus – Sign up for the Catch newsletter and be the first to hear about great deals.  
  • Returns –Diecast Models accepts returns for any reason. They’ll refund your purchase minus any return shipping costs.   
  • Shipping – Shipping starts at $6 per order.  
  • Website: Diecast Models
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